Tag Archives: respect for people

Quality is a Journey to Excellence

Posted on May 7, 2024 by John Hunter

I recently uncovered this 2 day management seminar that Bill Hunter (my father) recorded in 1985 in Green Bay, Wisconsin. The embedded clip shows the first section of a the seminar. There is a bit of presentation that is outdated … Continue reading →

Posted in Deming, Management, Respect, Systems thinking, webcast | Tagged Bill Hunter, Data, Deming, Innovation, management, respect for people, Systems thinking | 3 Comments

Profound Podcast with John Hunter, Part Two

Posted on March 10, 2022 by John Hunter

John Willis interviewed me for his Profound podcast series, this posts is about part two of the interview (listen to part two of the podcast, John Hunter – Curious Cat). See my post on part one of the interview. John … Continue reading →

Posted in Deming, Management, Psychology, Respect | Tagged Bill Hunter, Deming, interview, John Hunter, Joy in Work, podcast, Psychology, respect for people | Comments Off

Interview of Bill Hunter, Brian Joiner and Peter Scholtes on Better Management Practices

Posted on October 26, 2021 by John Hunter

Interview with Bill Hunter, Brian Joiner and Peter Scholtes (listen to the interview) on a Public Affair, National Public Radio about improving management practices in the USA. The interview is over 30 years old now but the better management ideas … Continue reading →

Posted in Data, Deming, Management, Process improvement, Public Sector, Statistics, Systems thinking | Tagged application, Bill Hunter, Brian Joiner, Data, management, Peter Scholtes, podcast, problem solving, Psychology, Public Sector, respect for people, Statistics | Comments Off

How to Lead From Any Level In the Organization

Posted on June 22, 2021 by Guest Post

By successfully helping other people get better results, whether it is your manager, peers, or subordinates, you will grow trust and influence with those around you. “You grow your influence with them by showing them that allowing you to have influence is good for them.” The more you show positive outcomes from your input, the more influence you will have over time. Continue reading →

Posted in Deming, Management, Systems thinking | Tagged build capability, continual improvement, interview, leadership, management, organization as a system, Psychology, respect for people | Comments Off

Interview of Bill Hunter: Improving Quality and Productivity in Organizations

Posted on September 29, 2020 by John Hunter

Interview of William G. Hunter on Improving Quality and Productivity in Organizations by Peter Scholtes. Bill taught a course at the University of Wisconsin – Madison, Improving Quality and Productivity in Organizations, which was co-sponsored by the business school, statistics … Continue reading →

Posted in Management, Psychology, Respect, Systems thinking | Tagged Bill Hunter, Education, learning, Madison, Peter Scholtes, Psychology, respect for people, webcast | 2 Comments

Bill Hunter and the Quality Movement

Posted on August 26, 2019 by John Hunter

Watch this presentation by George Box at the 1st Annual Hunter Conference on Quality: Bill Hunter and the Quality Movement. In the presentation George discusses interesting student design of experiments projects; read more on those efforts in 101 Ways to … Continue reading →

Posted in Management | Tagged Bill Hunter, George Box, Madison, management webcast, quality, respect for people | 1 Comment

Design the Management System with an Appreciation of Confirmation Bias

Posted on February 26, 2019 by John Hunter

To create strong organizations we must create management systems using an appreciation of psychology. We must understand that people have tendencies that must be addressed by designing a management system built to take advantage of the strength those people bring … Continue reading →

Posted in Management, Psychology | Tagged critical thinking, culture, management, managing people, organization as a system, Psychology, respect for people, robust | 1 Comment

Effective Change Management Strategies and Tactics

Posted on September 18, 2018 by John Hunter

ASQ has asked their Influential Voices to respond to the question: What are some recommended strategies or tactics to help achieve successful change management? See my past blog posts as part of the ASQ Influential Voices program (I have participated … Continue reading →

Posted in Creativity, Management, Psychology, Systems thinking | Tagged ASQ Influential Voices, change, management, organization as a system, Psychology, quote, respect for people, Systems thinking | 3 Comments

Peter Scholtes on Teams and Viewing the Organization as a System

Posted on August 7, 2018 by John Hunter

In this presentation Peter Scholtes provides an explanation of teams within the context of understanding an organization of a system: We will not improve our ability to achieve our purpose by empowering people or holding people accountable. I know that … Continue reading →

Posted in Deming, Management, Psychology, Respect, Systems thinking, webcast | Tagged blame, curiouscat, Customer focus, management, organization as a system, Peter Scholtes, Psychology, respect for people, teams | Comments Off

Quality of the Entire Customer Experience

Posted on March 14, 2018 by John Hunter

There is a difference in the way many organizations are managed today and managing with an understanding of your organization as a system aligned toward customer focused continual improvement. The ability to create great customer experiences is much easier with a management system based on customer focused continual improvement principles than one without. Continue reading →

Posted in Customer focus, Management, Psychology | Tagged ASQ Influential Voices, Customer focus, management, Psychology, Quality tools, respect for people, Systems thinking, usability | Comments Off