Tag Archives: Deming

The Need to Improve Management While Building Organizations Fit For Human Beings

[embedded video link broken, so that code was removed but you can watch the video by following this link: Gary Hamel: Reinventing the Technology of Human Accomplishment. I agree with Gary Hamel that we need to adopt new management strategies. … Continue reading

Posted in Competition, Deming, Innovation, Management, Respect, Toyota Production System (TPS) | Tagged , , , , , , , | 2 Comments

The Theory of Knowledge in Deming’s Management System: How Do We Know What We Know?

I contributed an article to the Process Excellence Network’s Deming Files that was published yesterday: How Do We Know What We Know?. I took on the task of explaining the theory of knowledge, as one article in a four part … Continue reading

Posted in Deming, Management, Management Articles, Psychology, Systems thinking | Tagged , , , , , , | 1 Comment

When Companies Can Treat You Like an ATM, Many Will Do So

The End of Refrigeration One small custom chip, some relays, a transformer, a couple of heat sinks, and a bunch of passive parts. Maybe a build cost of $20-30 or so? But GE’s price to me was $250, plus $150 … Continue reading

Posted in Customer focus, Deming, Investing, Lean thinking, Management, Process improvement, Systems thinking | Tagged , , , , , | 1 Comment

Best Selling Books In the Curious Cat Bookstore

The most popular books in July at Curious Cat Books were, Statistics for Experiments (1st edition), followed by Statistics for Experiments (2nd edition) and the Leader’s Handbook by Peter Scholtes. These books are great, I am happy others have been … Continue reading

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Management Improvement Carnival #136

The Curious Cat Management blog carnival highlights recent management blog posts 3 times each month. The posts generally focus on the areas I have focused on in the Curious Cat Management Guide since 1996 (Deming, leadership, agile software development, lean … Continue reading

Posted in Carnival, Management | Tagged , , , | 1 Comment

I Will Co-Facilitate a Deming Seminar in Singapore July 25-27

The W. Edwards Deming Institute is working with the NTUC LearningHub to offer management seminars in Singapore. I will be co-facilitating a Deming 2 1/2 day seminar in Singapore with Kelly Allan in July. The 2 1/2 day Seminar, Deming’s … Continue reading

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The aim of leadership is not merely to find and record failures of men

The aim of leadership should be to improve the performance of man and machine, to improve quality, to increase output, and simultaneously to bring pride of workmanship to people. Put in a negative way, the aim of leadership is not … Continue reading

Posted in Books, Deming, Management | Tagged , , | 8 Comments

Respect People by Creating a Climate for Joy in Work

Respect for people sure sounds great. And most of us have plenty of experience with organizations that dis-respect people continuously (both employees and customers). So what does respect for people mean at the core? For me: A system that lets … Continue reading

Posted in Deming, Management, Psychology, Respect | Tagged , , , , | 8 Comments

Problems with Management and Business Books

We really need to change how we improve the practice of management. Far too often management strategies are just the latest fad from some new book that successfully marketed an idea. The marketing effectiveness of a book, or consultant, has … Continue reading

Posted in Books, Deming, Lean thinking, Management, Six sigma | Tagged , , , , , , , | 12 Comments

Engage in Improving the Management System

To actually improve management you need to engage in continual improvement of your management systems. This requires doing the hard work of challenging complacency. The job of those improving the practice of management is not to make everyone happy and … Continue reading

Posted in Deming, Lean thinking, Management, Psychology, quote, Systems thinking | Tagged , , , , , , , , , , , , , | 4 Comments