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Tag Archives: Deming
Design Your Organization to Serve Customers Well
Quality is a Journey to Excellence is a 2 day management seminar that Bill Hunter (my father) recorded in 1985 in Green Bay, Wisconsin. The embedded clip shows the second section of a the seminar discussing customers and how to … Continue reading
Posted in Customer focus, Deming, Management, webcast
Tagged Bill Hunter, Customer focus, Deming, management, productivity, quality, webcast
2 Comments
Quality is a Journey to Excellence
I recently uncovered this 2 day management seminar that Bill Hunter (my father) recorded in 1985 in Green Bay, Wisconsin. The embedded clip shows the first section of a the seminar. There is a bit of presentation that is outdated … Continue reading
Posted in Deming, Management, Respect, Systems thinking, webcast
Tagged Bill Hunter, Data, Deming, Innovation, management, respect for people, Systems thinking
3 Comments
Remembering Brian Joiner
I knew Brian Joiner as a child growing up in Madison, Wisconsin. He and my father worked together and our families spent time together. As I grew I interacted with Brian in my professional life and that relationship made my … Continue reading
Posted in Data, Management, Statistics, Systems thinking
Tagged blame, Brian Joiner, Data, Deming, John Hunter, Madison, management, Systems thinking
1 Comment
Annual Performance Evaluations are a Poor Management Practice
Sports provides visible examples of the futility of accurate performance appraisal. We have athletes who thousands of people devote a huge amount of time to dissecting their strengths and weaknesses and those evaluations are constantly shown to be wrong. Teams … Continue reading
Posted in Career, Deming, Performance Appraisal, Systems thinking
Tagged Career, Deming, Performance Appraisal, Psychology, theory of knowledge
Comments Off on Annual Performance Evaluations are a Poor Management Practice
Profound Podcast with John Hunter, Part Two
John Willis interviewed me for his Profound podcast series, this posts is about part two of the interview (listen to part two of the podcast, John Hunter – Curious Cat). See my post on part one of the interview. John … Continue reading
Posted in Deming, Management, Psychology, Respect
Tagged Bill Hunter, Deming, interview, John Hunter, Joy in Work, podcast, Psychology, respect for people
Comments Off on Profound Podcast with John Hunter, Part Two
Profound Podcast: John Hunter – Curious Cat
John Willis interviewed me for his Profound podcast series (listen to part one of the podcast, John Hunter – Curious Cat) John Hunter, Hurricane Ridge Trail, Olympic National Park This post provides links to more information on what we discussed … Continue reading
Posted in Deming, Design of Experiments, Management
Tagged Data, Deming, John Hunter, podcast
Comments Off on Profound Podcast: John Hunter – Curious Cat
Don’t Expect Short Quotes to Tell the Whole Story
When people try to use a short quote as an accurate encapsulation of a management concept they will often be disappointed. It is obvious that Dr. Deming believed that organizations failed to use data effectively to improve. He proposed that … Continue reading
Posted in Data, Management, quote, Statistics, Systems thinking
Tagged Data, Deming, quote, Statistics, Systems thinking, variation
4 Comments
Lead by Building Organizational Capability
The result of a recent interview with me has been posted: How to Lead From Any Level In the Organization [broken link replaced by new link to content hosted on this site] 2. Help people solve their problems. Similar to … Continue reading
Posted in Deming, Management
Tagged build capability, Deming, interview, leadership, organization as a system
1 Comment
Software Testing and the Impact on Quality
My response to a question on Reddit. “Software quality does not come from testing” Does anybody have any thoughts on the validity of the above statement? That statement is similar to the idea you can’t inspect in quality. Basically “Inspection … Continue reading
Posted in IT, Software Development
Tagged Deming, inspection, quality, Software Development, software testing
2 Comments
Decades Later The USA Health Care System is Still a Deadly Disease for Our Economy
Decades ago W. Edwards Deming named 7 deadly diseases of western management. One of those was excessive health care costs. Sadly that deadly disease has become much worse in the last several decades. Americans pay 300% more for this prostate … Continue reading
Posted in Competition, Economics, Health care
Tagged deadly diseases, Deming, Economics, government, Health care, patent
3 Comments
