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Tag Archives: continual improvement
How to Improve
My management philosophy is guided by the idea of seeking methods that will be most effective.* There are many ways to improve. Good management systems are about seeking systemic adoption of the most effective solutions. What this amounts to is … Continue reading
What Could we do Better?
At the Hunter Conference, years ago, a speaker (I forget who) talked about how to get useful feedback. He discussed how asking “how is everything” normally will get the response: “fine” (which is often that is exactly what the staff … Continue reading
Posted in Customer focus, Management, Popular, Quality tools
Tagged continual improvement, curiouscat, Customer focus, Deming, Process improvement, Psychology
9 Comments
Deming Institute Conference: Tom Nolan
I attended the annual W. Edwards Deming Institute conference this weekend: it was quite good. Tom Nolan [the broken link was removed] lead off the conference with: Developing and Applying Theory to Get Results. He discussed the theory of knowledge: … Continue reading
Posted in Deming, Management
Tagged continual improvement, Deming, PDSA, theory of knowledge
2 Comments
Doing the Wrong Things Righter
The more we manage, the worse we make things by Simon Caulkin The distinguished systems theorist Russ Ackoff describes the trap as ‘doing the wrong thing righter’. ‘The righter we do the wrong thing,’ he explains, ‘the wronger we become. … Continue reading
Posted in Deming, Management, Systems thinking
Tagged continual improvement, Systems thinking
3 Comments
Lean Leaders
Lean leaders [the broken link was removed] by April Terreri: Tim Corcoran, vice president of ZF Sales & Services, NA, LLC, that re-manufactures automotive transmissions and steering systems in Vernon Hills, IL. “We had a number of false starts by … Continue reading
Posted in Deming, Lean thinking, Management, Management Articles, Psychology, Quality tools
Tagged continual improvement, fear, Lean thinking, Psychology
Comments Off on Lean Leaders
Reducing Waste
Toyota Motor Manufacturing (UK) Ltd – achieving zero waste to landfill [the broken link was removed] Toyota developed its Environmental Management System to stay on top of its environmental objectives and ensure that all processes are dealt with in an … Continue reading
More Kaizen
More Kaizen – Why Not Eleven? [the broken link was removed]: We also talk about lean production and Toyota methods and how far you have to go. He tells me about a course he did where the company took him … Continue reading
Kaizen Event Research Project
NSF Funded Kaizen Event Research Project [the broken link was removed] First, this research seeks to identify the most important factors influencing successful outcomes (both technical and social)…The second objective investigates the sustainability of Kaizen events over time. The research … Continue reading
Posted in Lean thinking, Management, Manufacturing, Public Sector, Quality tools
Tagged continual improvement, Public Sector, Quality tools
2 Comments
Better and Different
Reaction to Toyota: Better or Different? and Seth Godin’s post. The answer, as I see it, is to be better and different (when necessary). In Seth’s post he talks about challenging people to find not just better solutions but different … Continue reading
Posted in Deming, Innovation, Management, quote
Tagged continual improvement, Deming, Management, Process improvement
11 Comments
Find the Root Cause Instead of the Person to Blame
When encountering a problem or defect the inclination of many is to find a person to blame. W. Edwards Deming believed that the system was responsible for 93% of the problems and over time he increased that number to at … Continue reading
