Tag Archives: change

Change How Your Business Changes

[They seem to have broken the webcast so I have delete it. How sad it is how poor a job well financed organizations to at maintaining what they put online.] John Kotter believes technology and globalization are requiring us to change more rapidly. “It is very difficult to innovate without requiring people to do something different.” If an organization culture is mainly avoiding making anyone uncomfortable, innovation and improvement are quite difficult. Improvement is required to stay in business today. … Continue reading →

Posted in Creativity, Innovation | Tagged , ,

More Management Blog Posts From January 2006

Great Charts – The lack of such effective visual display of information is another example of how much improvement could be made just by applying ideas that are already published. Change is not Improvement – if you have to document how you will know the change is successful it makes it more difficult to change for just the appearance of improvement. Management Excellence – Most management practices cannot be plugged into any organization and work well. That practice must be … Continue reading →

Posted in Management, Process improvement | Tagged , , | 1 Comment

Federal Government Chief Performance Officer

A Quality Manager for Obama President-Elect Obama has hired a quality manager, and her name is Nancy Killefer. She is the newly appointed “Chief Performance Officer” whose mandate is to manage budget reforms while eliminating waste in government processes, ultimately making it more effective. An MIT & McKinsey alum, Time calls her the “first official waste watchdog.” Previous administrations have had exactly the same thing (regardless what Time magazine says), so I don’t think we should get carried away. Eliminating … Continue reading →

Posted in Management, Public Sector | Tagged , , , , , , , , , | 1 Comment

Communicating Change

Response to: Sales Compensation Plan Changes [the broken link has been removed] I believe the best way to communicate such changes is to explain how they tie into the long term vision of the organization. This requires that such a vision actually exists (which is often not the case). Then all strategies are communicated based on how they support and integrate with that vision. In addition that communication strategy incorporates an understanding about what weaknesses with past practices are addressed … Continue reading →

Posted in Deming, Management, Systems thinking | Tagged , , , , | 5 Comments

Process Improvement and Innovation

Every so often an article appears discussing the need to change focus from process improvement to innovation (and recently they are followed with quite a bit of blog talk). I disagree on several grounds. First you have needed to focus on both all the time. Second, it is not an either or choice. Third, the process of innovation should be improved. I do not believe process improvement is bad for innovation. Bad process changes can be bad for innovation. But … Continue reading →

Posted in Creativity, Deming, Innovation, Management, Process improvement, Psychology, Quality tools, quote, Systems thinking | Tagged , , , , , , | 5 Comments

Motivating People to Change

Don’t miss a nice series of posts by Jon Miller: How to Motivate People to Change – part 1, part 2, part 3. [links broken, so removed 🙁 ] Success may come in the short term when motivation is through a combination of fear and reward centering on financial safety and security, belonging to a group and achievement of status… There is some question as to whether this type of approach to motivation is sustainable, and at the very least … Continue reading →

Posted in Deming, Lean thinking, Management, Psychology, Respect, Toyota Production System (TPS) | Tagged , , ,

Change is not Improvement

In response to: Why executives order reorgs [the broken link was removed] We trained hard… but it seemed that every time we were beginning to form up into teams we would be reorganized. I was to learn later in life that we tend to meet any new situation by reorganizing; and a wonderful method it can be for creating the illusion of progress while producing confusion; inefficiency, and demoralization. These lines, from the Satyricon of Petronius written 2,000 years ago… … Continue reading →

Posted in Deming, Management, quote | Tagged , , , , , | 5 Comments

Management Lessons from Terry Ryan

Management Lessons from Terry Ryan: Humility, Stability & Personality from Management by Baseball: competitors in any endeavor figure anything easy must not be a very important differentiator (bass-ackwards of course, but the erroneous mental algebra is that if it was important and easy both, everyone could/would do it and since they’re not doing it and it’s easy it, therefore, must not be important. Goofy but widespread thinking. As long as Ryan and his team make this seem like luck or … Continue reading →

Posted in Deming, Innovation, Management, Psychology | Tagged , , , , , , , | 1 Comment

Laurence Haughton on Peter Drucker

Laurence Haughton on Peter Drucker [the broken link was removed]: He criticized organizations who issued directives to “cut 5 or 10 percent from budgets across the board.” … And I’ll bet others can find 100 additional quoted and ignored lessons from Peter Drucker just like that one … I’m sorry to say that despite all the tributes, up to now, we’ve learned very little from Peter Drucker. It is frustrating, but I wouldn’t draw that conclusion. As readers of this … Continue reading →

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