Category Archives: webcast

Lean Manufacturing Webcast from India

Posted on July 28, 2009 by John Hunter

This lean thinking webcast from India actually does a pretty decent job of providing an overview (for a business TV channel) even if they get some things a bit confused. The discuss TQM in India preceding lean which is an … Continue reading →

Posted in Deming, India, Lean thinking, Management, Toyota Production System (TPS), webcast | Tagged India, Lean thinking, Toyota Production System (TPS), webcast, Womack | 1 Comment

Three Years of Real-World IT Projects In Ruby

Posted on July 16, 2009 by John Hunter

Nice webcast by Martin Fowler, Three Years of Real-World Ruby. This talk is probably only of interest to those of you in software development, but for them I think it is an excellent presentation. At work we have been use … Continue reading →

Posted in IT, Software Development, webcast | Tagged IT, program management, programming, project management, Ruby, Software Development, webcast | Comments Off

United Breaks Guitars

Posted on July 7, 2009 by John Hunter

Unfortunately companies like United have created cultures where people take pride in doing their job poorly. And the continued long term customer hostility companies take shows no sign of letting up. My suggestion is to take Southwest or Jet Blue … Continue reading →

Posted in Customer focus, Management, webcast | Tagged bad customer service, customer service, management, webcast | 2 Comments

The Myth of the Genius Programmer

Posted on June 29, 2009 by John Hunter

Nice talk on fear of looking foolish. The speakers discuss the idea that visibility is good. Don’t hide. Make everything visible and the benefit from many people’s ideas. The talk focuses on software development but is true for any work. … Continue reading →

Posted in Google, Psychology, Respect, Software Development, Systems thinking, Theory of Constraints, webcast | Tagged Google, open source, Psychology, Software Development, Systems thinking, webcast | 1 Comment

Google Innovates Again with Google Wave

Posted on June 25, 2009 by John Hunter

Google Wave is a new tool for communication and collaboration on the web, coming later this year. They are developing this as an open access project. The creative team is lead by the creators for Google Maps (brothers Lars and … Continue reading →

Posted in Creativity, Customer focus, Google, IT, Management, Process improvement, Software Development, webcast | Tagged Creativity, Google, Innovation, internet, IT, Software Development | 1 Comment

Dr. Russell Ackoff Webcast on Systems Thinking

Posted on May 13, 2009 by John Hunter

Dr. Ackoff is one of two management thinkers that any manager, that is serious about improving management results in their organization, should study (the other is Dr. Deming). There are plenty of others that are also great resources. From part … Continue reading →

Posted in Creativity, Deming, Management, quote, Science, Systems thinking, webcast | Tagged Ackoff, Creativity, quote, Systems thinking, theory of knowledge, webcast | 4 Comments

Joel Spolsky Webcast on Creating Social Web Resources

Posted on May 4, 2009 by John Hunter

Joel Spolsky webcast on creating Stack Overflow (with the goal of providing answers to professional programmers) using ideas from anthropology. Once again he provides great information. This is particularly interesting for software development but also just a good presentation for … Continue reading →

Posted in Customer focus, IT, Software Development, Systems thinking, webcast | Tagged Customer focus, internet, Joel Spolsky, Software Development, usability, webcast | 2 Comments

Red Bead Experiment Webcast

Posted on April 22, 2009 by John Hunter

Dr. Deming used the red bead experiment to present a view into management practices and his management philosophy. The experiment provides insight into all four aspects of Dr. Deming’s management system: understanding variation, understanding psychology, systems thinking and the theory … Continue reading →

Posted in Data, Deming, Education, Management, Performance Appraisal, Psychology, quote, Respect, webcast | Tagged control chart, Data, Deming, Fun, management, management experts, Performance Appraisal, Psychology, Quality tools, training, variation, webcast | 3 Comments

ER Checklist

Posted on March 13, 2009 by John Hunter

The popular ER TV show highlighted the importance of using checklists in surgery yesterday. Such powerful quality tools, like the checklist, are just waiting to be used. But far too many fail to use these simple improvement tools. And in … Continue reading →

Posted in Health care, Quality tools, webcast | Tagged Health care, health care system, lean healthcare, Quality tools, webcast | 1 Comment

Applying Disruptive Thinking to the Healthcare Crisis

Posted on February 19, 2009 by John Hunter

Update: Sadly MIT delete the video. It is a shame educational institutions lose interest in knowledge just a couple years later. Thankfully we didn’t have to rely on the people deleting web content at universities to keep all the historical … Continue reading →

Posted in Health care, Innovation, Management, Management Articles, webcast | Tagged Clayton Christensen, disruptive innovation, Health care, health care system, Innovation, webcast | 3 Comments