Category Archives: Deming

Making Changes and Taking Risks

Posted on August 24, 2006 by John Hunter

Sales Force by Curtis Hartman, 1996 explores Ron Rodin’s use of Deming’s ideas at Marshall Industries. Ron Rodin’s book, Free Perfect and Now, is excellent. The system had to change. “We eliminated commissions, incentives, promotions, contests, P&Ls, forecasts, budgets, the … Continue reading →

Posted in Deming, IT, Management, Management Articles | Tagged Books, commissions, Deming, Systems thinking | 4 Comments

Ackoff, Idealized Design and Bell Labs

Posted on August 20, 2006 by John Hunter

Excerpt from Idealized Design: How to Dissolve Tomorrow’s Crisis…Today by Russell L. Ackoff, Jason Magidson and Herbert J. Addison: How Bell Labs Imagined — and Created — the Telephone System of the Future in the 1950s. Great stuff and another … Continue reading →

Posted in Books, Creativity, Deming, Innovation, Management, Systems thinking | Tagged Ackoff, Books, Customer focus, Innovation, Management, management history, Systems thinking | 7 Comments

Distort the System

Posted on August 19, 2006 by John Hunter

From our post: Targets Distorting the System, Dr. Brian Joiner: spoke of 3 ways to improve the figures: distort the data, distort the system and improve the system. Improving the system is the most difficult. Another example of this in … Continue reading →

Posted in Data, Deming, Management, Systems thinking | Tagged critical thinking, curiouscat, Data, Management, organization as a system, Systems thinking | 6 Comments

Call for Papers on Deming Management

Posted on August 14, 2006 by John Hunter

The Deming Research Seminar [the broken link was removed] is accepting paper through October 2nd for presentation at the 13th annual seminar in New York City Feb 12th and 13th, 2007. To be considered, papers must be original work. Proposals … Continue reading →

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Eliminate Slogans

Posted on August 13, 2006 by John Hunter

This poster may do a better job, than my posts, of showing why posters and slogan are not an effective management strategy. Text from the poster: “If a pretty poster and a cute saying are all it takes to motivate … Continue reading →

Posted in Books, Deming, Management, Popular, Psychology, quote, Respect | Tagged motivation, Psychology | 3 Comments

Teach, Write and Live Quality

Posted on August 11, 2006 by John Hunter

Teach, Write and Live Quality by Michelle Bangert Quality Magazine’s inaugural Quality Professional of the Year, Roderick A. Munro, Ph.D.: He also had the privilege of joining the Deming Study Group of Greater Detroit. “It was such an honor for … Continue reading →

Posted in Deming, Management | 1 Comment

Dangers of Extrinsic Motivation

Posted on August 10, 2006 by John Hunter

The Econ 101 Management Method by Joel Spolsky. Once again Joel presents interesting ideas very well – past posts referencing Joel. But when you offer people money to do things that they wanted to do, anyway, they suffer from something … Continue reading →

Posted in Data, Deming, Management, Psychology | Tagged Deming, extrinsic motivation, Joel Spolsky, Management, managing people, motivation, Psychology, Software Development | 5 Comments

Profits and a Better World

Posted on August 5, 2006 by John Hunter

I like this post in response to a comment I sent to the Small Business Daily Buzz blog: More Deming Management Resources [the broken link was removed]: Deming saw it differently: he felt that businesses could improve the world and … Continue reading →

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Vacation: Systems Thinking

Posted on August 4, 2006 by John Hunter

There’s more vacation time on tap for you (in the USA) by Chris Taylor: U.S. employees are taking less time off than ever: Not only is the average number of annual vacation days granted to them a mere 12.4 – … Continue reading →

Posted in Deming, Economics, Management, Systems thinking, Toyota Production System (TPS) | Tagged health, Health care, Management, Psychology, respect for people, Systems thinking | 4 Comments

Another Quota Failure Example

Posted on July 24, 2006 by John Hunter

Innocent People Placed On ‘Watch List’ To Meet Quota You could be on a secret government database or watch list for simply taking a picture on an airplane. Some federal air marshals say they’re reporting your actions to meet a … Continue reading →

Posted in Data, Deming, Management, Psychology, Systems thinking | Tagged Deming, Management, organization as a system, Psychology, quota, Systems thinking | 3 Comments