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Category Archives: Books
The aim of leadership is not merely to find and record failures of men
The aim of leadership should be to improve the performance of man and machine, to improve quality, to increase output, and simultaneously to bring pride of workmanship to people. Put in a negative way, the aim of leadership is not … Continue reading
The Achilles’ Heel of Agile
Guest post by Jurgen Appelo When I wrote this, I was working in a big open office space in the Van Nelle Factory in Rotterdam (see photo). About 100 people work in an office that was the first of its … Continue reading
Get Rid of the Performance Review
How Much Do You Hate Performance Reviews? by Bob Sutton Deming emphasized that forced rankings and other merit ratings that breed internal competition are bad management because they undermine motivation and breed contempt for management among people who, at least … Continue reading
Posted in Books, Deming, Management, Performance Appraisal
Tagged Books, Deming, management, managing people, Performance Appraisal, respect for people
3 Comments
Mihaly Csikszentmihalyi: Creativity, Fulfillment and Flow
“After a certain basic point, which translates, more or less, to just a few thousand dollars above the minimum poverty level, increases in material well being don’t see to affect how happy people are.” The speech includes, the first purpose … Continue reading
Posted in Books, Creativity, Psychology, Respect, webcast
Tagged Books, Creativity, Economics, engineering, intrinsic motivation, Psychology, TED, webcast
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Bogus Theories, Bad for Business
The Wall Street Journal has a book review of The Management Myth by Matthew Stewart. The book flushes out the ideas Matthew Stewert explored in a previous article in the Atlantic about the failure of management to mature as a … Continue reading
Posted in Books, Deming, Lean thinking, Management, Science
Tagged Deming, Lean thinking, management, management experts, management research, managing people, Systems thinking
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In-N-Out Burger’s Six Secrets for Success
In-N-Out Burger’s six secrets for out-and-out success [the broken link was removed] Listen to Your Customers — One of the company’s mottos is “Our customer is everything.” Applying that belief led to the company policy of preparing burgers just the … Continue reading
Posted in Books, Customer focus, Management, Respect
Tagged Books, Customer focus, management, managing people, respect for people
1 Comment
Jeff Bezos Spends a Week Working in Amazon’s Kentucky Distribution Center
Photo of Jeff Bezos during the 2005 O’Reilly Emerging Technology Conference by James Duncan. Jeff Bezos, Amazon CEO, is working for a week in Amazon’s Kentucky distribution center. I hope, and based on his past, I believe, that he is … Continue reading
Posted in Books, Creativity, Customer focus, Deming, Lean thinking, Management, Process improvement, Psychology, quote, Respect, Systems thinking
Tagged Amazon, Bezos, gemba, leadership, management, Process improvement
5 Comments
Knowledge, Imagination, Innovation and Risk
A consumer can seldom say today what new product or new service would be desirable and useful to him three years from now, or a decade from now. New product and new types of service are generated, not by asking … Continue reading
Posted in Books, Creativity, Customer focus, Deming, Innovation, Management
Tagged Books, Deming, Innovation
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Statistics for Experimenters in Spanish
Statistics for Experimenters, second edition, by George E. P. Box, J. Stuart Hunter and William G. Hunter (my father) is now available in Spanish. Read a bit more can find a bit more on the Spanish edition, in Spanish. EstadÃstica … Continue reading
Posted in Books, Data, Design of Experiments, Statistics
Tagged Bill Hunter, Books, Data, Design of Experiments, engineering, experiments, George Box, Madison, Statistics, Statistics for Experimenters
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Problems with Management and Business Books
We really need to change how we improve the practice of management. Far too often management strategies are just the latest fad from some new book that successfully marketed an idea. The marketing effectiveness of a book, or consultant, has … Continue reading →