Yearly Archives: 2013

Curious Cat Management Improvement Blog Carnival #195

The Curious Cat management blog carnival has been published since 2006. New posts are published twice a month. I also publish a collection management improvement articles on the Curious Cat management improvement articles site. If you develop people results will … Continue reading

Posted in Carnival | 1 Comment

Experience Teaches Nothing Without Theory

Experience teaches nothing. In fact there is no experience to record without theory… Without theory there is no learning… And that is their downfall. People copy examples and then they wonder what is the trouble. They look at examples and … Continue reading

Posted in Deming, Psychology, quote | Tagged , , , , , | 9 Comments

Leadership and Management

I don’t think the attempts to separate leadership and management are useful. I read plenty of things that are variations on Peter Drucker’s: “Management is doing things right; leadership is doing the right things.” A manager that is not concerned … Continue reading

Posted in Lean thinking, Management, quote, Systems thinking | Tagged , , , , , , , | 7 Comments

Curious Cat Management Improvement Blog Carnival #194

The Curious Cat Management Improvement Carnival has been published since 2006. The carnival, published twice a month, links to great, recent, management blog posts. I hope you find these post interesting and find some new blogs to start reading. Follow … Continue reading

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Peter Senge on Systems Thinking

People must be willing to challenge their mental models in order to find non-obvious areas of high leverage – which allow significant improvement. System thinking is a term that is often confusing to people. From my perspective it is important … Continue reading

Posted in Systems thinking | Tagged , , , | 4 Comments

Executive Leadership

Senior executives must lead management improvement efforts. When senior executives only give lip service to management efforts the result is normally the same: little happens. When Dr. Deming was working with companies after the 1980’s NBC white paper, If Japan … Continue reading

Posted in Deming, Management, Psychology, Systems thinking | Tagged , , , , , , | 7 Comments

Management Improvement Blog Carnival #193

The Curious Cat Management Improvement Carnival is published twice each month. The posts selected for the carnival focus on the areas of management improvement I have focused on in the Curious Cat Management Improvement Guide since 1996: Deming, lean thinking, … Continue reading

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Lean Blog Podcast with John Hunter

Mark Graban interviewed me for the Lean Blog podcast series: Podcast #174 – John Hunter, “Management Matters” (listen using this link). Links to more information on what we discussed in the podcast. Madison, Wisconsin: William G. Hunter, George Box, Brian … Continue reading

Posted in Books, Deming, Lean thinking, Management, Respect | Tagged , , , , , , , , | 1 Comment

Management Improvement Blog Carnival #192

The Curious Cat management blog carnival has been published since 2006. New posts are published twice a month. I also publish a collection management improvement articles on the Curious Cat management improvement articles site. Customer Service Andon Cord: Jeff Bezos … Continue reading

Posted in Carnival | 2 Comments

94% Belongs to the System

I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system (responsibility of management), 6% special. Page 315 of Out of the Crisis by … Continue reading

Posted in Deming, Management, Popular, Psychology | Tagged , , , , , , , , , | 15 Comments