Yearly Archives: 2010

Management Improvement Carnival #116

The management blog carnival is published 3 times a month with select recent management blog posts. Also try Curious Cat Management Articles for online management improvement articles: you can subscribe to an RSS feed for management articles now. Why Google … Continue reading

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Airport Security with Lean Management Principles

The ‘Israelification’ of airports: High security, little bother We [Israel] said, ‘We’re not going to do this. You’re going to find a way that will take care of security without touching the efficiency of the airport.” … “The whole time, … Continue reading

Posted in Creativity, Customer focus, Deming, Lean thinking, Psychology, Respect | Tagged , , , , , , , , | 1 Comment

Annual Performance Reviews Are Obsolete

Sam Goodner, the CEO of Catapult Systems, wrote about his decision to eliminate the annual performance appraisal. the most critical flaw of our old process was that the feedback itself was too infrequent and too far removed from the actual … Continue reading

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Worth Does Not Equal Wealth

Warren Buffet often says he happens to be very good at something that is very financially rewarding – effectively allocating capital. He says this while making the point that plenty of other people are exceptionally gifted in ways that are … Continue reading

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Management Improvement Carnival #115

Glyn Lumley is hosting the Management Improvement Carnival #115, adding some new blogs that haven’t been seen on the carnival before, which is always good. Highlights include: Tales of redemption through improvement at work – Roger White concludes a series … Continue reading

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Good Process Improvement Practices

Good process improvement practices include: standardized improvement process (pdsa, or whatever) Going to the gemba – improvement is done where the work is done. You must go to the where the action is. Sitting in meeting rooms, or offices, reading … Continue reading

Posted in Deming, Lean thinking, Management, Process improvement, quote, Respect, Six sigma, Systems thinking | Tagged , , , , , , , , , , , , | 8 Comments

Work and Life

I believe in efficiency a great deal (it is a big part of the reason I took to Deming and lean manufacturing – I find waste annoying). Vacation sure can seem inefficient. All these people that could be working, not … Continue reading

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Management Improvement Internal Experts

Having a group of internal experts in Deming, lean thinking, six sigma, etc. can be an good way to help the organization transform but they must 1) practice respect for people and 2) focus on building organizational capacity. Having, for … Continue reading

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Management Improvement Carnival #114

The Curious Cat management blog carnival selects recent management blog posts 3 times each month. Since 2006 the carnival has focused on finding posts to help managers innovate and improve (Deming, lean manufacturing, agile software development, data based decision making, … Continue reading

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Respect People: Trust Them to Use good Judgment

Nordstrom’s employee handbook used to be presented on a single 5 x 8 card: Welcome to Nordstrom We’re glad to have you with our Company. Our number one goal is to provide outstanding customer service. Set both your personal and … Continue reading

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