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Monthly Archives: August 2010
The role of leadership in software development
The webcast of Mary Poppendieck’s talk, The role of leadership in software development, at Google. As usual Mary does a very nice job of providing some good historical background while exploring wise management practices (tied to software development but plenty … Continue reading
Posted in Lean thinking, Management, Software Development
Tagged leadership, Lean thinking, management history, management webcast, Poppendieck, Software Development
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Management Blog Posts from July 2006
New Rules for Management? No! – “New” rule: “Look out, not in.” What kind of rule is that? It is pretty obvious you need to do both. I find it incredible the amount of time that is taken trying to … Continue reading
Lean Daily
Lean Daily consolidates the latest posts from seven excellent lean blogs in one convenient, free, iPhone app. Learn more about it, see a simulator demo, and download it directly from iTunes. Mark Graban, Lean Blog, took the lead and a … Continue reading
Managing Our Way to Economic Success
From Managing Our Way to Economic Success, Two Untapped Resources by William G. Hunter, my father. Written in 1986, but still plenty relevant. We have made some good progress, but there is much more to do: we have barely started … Continue reading
Posted in Creativity, Economics, Management, Process improvement, Quality tools, Respect, Statistics, Systems thinking
Tagged Bill Hunter, Creativity, Data, Deming, Economics, management, Management Articles, Process improvement, Quality tools, respect for people, SPC
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Management Improvement Carnival #107
The Curious Cat management blog carnival selects recent management blog posts 3 times each month. Since 2006 the carnival has focused on finding interesting posts for managers on improving the performance of organizations (lean manufacturing, Deming, agile software development, six … Continue reading
Posted in Carnival, Management
Tagged management
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Dee Hock on Hiring
Great quote from Dee Hock, founder of Visa: Hire and promote first on the basis of integrity; second, motivation; third, capacity; fourth, understanding; fifth, knowledge; and last and least, experience. Without integrity, motivation is dangerous; without motivation, capacity is impotent; … Continue reading
Posted in Management, quote
Tagged curiouscat, hiring, leadership, managing people, quote
3 Comments
Technical Non-Support
A bit of fun from Dilbert. I have had the exact experience Dilbert does of tech support refusing to think about the actual symptoms of the problem and insisting on following some script and wasting my time – repeatedly. The … Continue reading
Posted in Customer focus, Fun, webcast
Tagged bad customer service, Fun, meetings, webcast
2 Comments
Management Improvement Carnival #106
Jon Miller hosts the Management Improvement Carnival #106 on his blog, highlights include: 3 Observations of Healthcare vs. Construction by Mike Lombard. Lombi gives us his fresh view on the differences between construction businesses and healthcare organizations, two months after … Continue reading
Posted in Carnival, Management
Tagged management
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Build an Environment Where Intrinsic Motivation Flourishes
50 years after Douglas McGregor’s classic, The Human Side of Enterprise, too many managers still have not learned that using extrinsic motivation is not an effective way to manage complex human systems (organizations). The issue is important to me because … Continue reading
Posted in Career, Deming, Management, Process improvement, Psychology, quote, Respect, Systems thinking
Tagged Career, curiouscat, Deming, intrinsic motivation, Joy in Work, leadership, managing people, motivation, Psychology, quote, Systems thinking
12 Comments
Stop Starting and Start Finishing – Jason Yip
Jason Yip explores the value of reducing work in process and reducing context switching costs to optimize throughput. By designing processes to work on projects serially instead of in parallel we reduce context switching, and other costs, of multitasking. Related: … Continue reading
