Tag Archives: organization as a system

A Strong Management System Handles the Transition of Leaders With Ease

Part three (of three) of an interview of me with Bill Fox has been published. Leadership While Viewing the Organization as a System …So if I see the weak management system as the problem, the solution is not nearly as … Continue reading

Posted in Deming | Tagged , , , , | 1 Comment

Take Advantage of the Strengths Each Person Brings to Work

The players have weaknesses. But it is our job as coaches to find the strengths in what our guys do. They all have strengths, and that’s what we highlight. What really helps is having Russell. He is so committed to … Continue reading

Posted in Management, Respect, Systems thinking | Tagged , , , , , , , | 7 Comments

Building a Great Software Development Team

Elliot: I worked with some of the best programmers I’ve ever known at the tiny, obscure ASEE Adam Solove: Why do you think that happened? They hired for passion, rather than experience? If I had to pick one thing, passion … Continue reading

Posted in IT, Management, Popular, Software Development, Systems thinking | Tagged , , , , , , , , | 4 Comments

A Good Management System is Robust and Continually Improving

Imagine a big clock, the big and little and sweeping second hands moving with absolute accuracy for years and years. Then, imagine various people working within it, somehow swapping out gears and cogs without the clock stopping or slowing down … Continue reading

Posted in Management, Systems thinking | Tagged , , , , , , , , , | 5 Comments

94% Belongs to the System

I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system (responsibility of management), 6% special. Page 315 of Out of the Crisis by … Continue reading

Posted in Deming, Management, Popular, Psychology | Tagged , , , , , , , , , | 15 Comments

Building Adoption of Management Improvement Ideas in Your Organization

Continuation of How to Get a New Management Strategy, Tool or Concept Adopted Target something that actually provides a good story. It often helps if there have been failures in attempts to solve a problem in the past. That makes … Continue reading

Posted in Deming, Management, Popular, Quality tools, Systems thinking, Toyota Production System (TPS) | Tagged , , , , , , , , , , , | 16 Comments

Circle of Influence

In, The Seven Habits of Highly Effective People, Steven Covey discusses the circle of control, circle of influence and circle of concern. This provides a good framework from which to view issues as you look for improvement strategies. Within your … Continue reading

Posted in Career, Creativity, Deming, Management, Popular, Psychology, quote, Respect, Systems thinking | Tagged , , , , , , , , , | 9 Comments

Focus on Customers and Employees

As I have stated I believe it is the purpose of organization to serve many stakeholders (customer, employees, stockholders, community…). Thankfully some companies agree: Compensation at Whole Foods – Starbucks: Respect for Workers – Google: Ten Golden Rules – Amazon … Continue reading

Posted in Customer focus, Management, Respect, Systems thinking | Tagged , , , , , | 4 Comments

Be Careful What You Measure

Be Careful What You Measure by Mike Wroblewski: Although this recalculation of productivity had a positive affect, it is not what I would consider a triumph. Ongoing efforts are still required to truly increase productivity, so it’s back to gemba. … Continue reading

Posted in Data, Deming, Management, Process improvement, Psychology | Tagged , , | 6 Comments

Firing Workers Isn’t Fixing Problems

I commented on a post on Evolving Excellence that Jim Jubak is a wall street guy who has good ideas. He has posted another good article: Firing workers isn’t fixing problems [the broken link was removed] Both CEOs, Edward Zander … Continue reading

Posted in Investing, Lean thinking, Management | Tagged , , , | 3 Comments