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Tag Archives: management
Building a Great Workforce
How P&G Finds and Keeps a Prized Workforce by Roger O. Crockett “We actually recruit for values,” says Chief Operating Officer Robert McDonald. “If you are not inspired to improve lives, this isn’t the company you want to work for.” … Continue reading
Posted in Career, Customer focus, Deming, Innovation, Lean thinking, Management, Management Articles, Psychology, Systems thinking
Tagged Career, coaching, Customer focus, ethics, Innovation, management, respect for people
1 Comment
How We Know What We Know
Dr. W. Edwards Deming’s management philosophy is a system of management composed of four interdependent areas: knowledge about variation, understanding psychology, systems thinking and the theory of knowledge. The theory of knowledge is the least understood, and the least adopted … Continue reading
Posted in Deming, Management, Psychology, quote
Tagged Deming, John Hunter, management, Psychology, quote, theory of knowledge
8 Comments
Out of the Crisis Seminar
I will be co-presenting an Out of the Crisis seminar for the W. Edwards Deming Institute next month, April 20-22, in Philadelphia. Companies around the world are on the brink of destruction. When they get bailed out, or economies improve, … Continue reading
Posted in Career, Deming, Management
Tagged Deming, Education, John Hunter, management, seminar
1 Comment
Jeff Bezos Spends a Week Working in Amazon’s Kentucky Distribution Center
Photo of Jeff Bezos during the 2005 O’Reilly Emerging Technology Conference by James Duncan. Jeff Bezos, Amazon CEO, is working for a week in Amazon’s Kentucky distribution center. I hope, and based on his past, I believe, that he is … Continue reading
Posted in Books, Creativity, Customer focus, Deming, Lean thinking, Management, Process improvement, Psychology, quote, Respect, Systems thinking
Tagged Amazon, Bezos, gemba, leadership, management, Process improvement
5 Comments
Management Improvement Carnival #58
Submit suggestions for the management improvement carnival. Visit the Curious Cat Management Library for online management improvement articles. No Blame Thinking by Mike Wroblewski – “It’s not who’s wrong, it’s what’s wrong. It’s not who’s right, it’s what’s right. All … Continue reading
Posted in Carnival, Management
Tagged blogs, Carnival, management
Federal Government Chief Performance Officer
A Quality Manager for Obama President-Elect Obama has hired a quality manager, and her name is Nancy Killefer. She is the newly appointed “Chief Performance Officer” whose mandate is to manage budget reforms while eliminating waste in government processes, ultimately … Continue reading
Posted in Management, Public Sector
Tagged change, commentary, curiouscat, Deming, government, John Hunter, management, Public Sector, quality, quote
1 Comment
2008 Annual Management Blog Carnival: Part 1
The first half of the 2008 annual management blog carnival posts are online now. The posts highlight some of the best posts on management blogs in the last year. Follow the links to read some of the excellent posts that … Continue reading
Management Blog Carnival: 2008 Overview
Over the next 2 weeks several management blogs will be posting their contributions to the management improvement annual blog carnival. Posts will highlight some of the best posts on other management blogs in the last year. Lean Six Sigma Academy: … Continue reading
Cutting Hours Instead of People
When financial and economic realities reach the point that labor costs must be cut I believe a good option to consider is cutting hours (and pay) instead of people. Continue reading
Posted in Career, Creativity, Deming, Innovation, Management, Respect, Systems thinking
Tagged layoffs, management, respect for people
2 Comments

Harvard’s Masters of the Apocalypse
This article makes some good points, even if it is a bit sensationalist, and intentionally so: Harvard’s masters of the apocalypse by Philip Delves Broughton Business schools have shown a remarkable ability to miss the economic catastrophes unfolding before their … Continue reading →