Tag Archives: leadership

Akio Toyoda’s Message Shows Real Leadership

Speech by Akio Toyoda Since the birth of Toyota, the company’s philosophy has always been to “contribute to society.” … “Contributing to society” at Toyota means two things. First, it means, “to manufacture automobiles that meet the needs of society … Continue reading

Posted in Customer focus, Deming, Lean thinking, Management, Manufacturing, quote, Systems thinking, Toyota Production System (TPS) | Tagged , , , , , , , , , , | 14 Comments

CEOs Want Health-Care Reform

Decades ago Dr. Deming emphasized the deadly disease of excessive health care costs in the USA. Since then, year after year, the situation has become worse (reaching $2.2 trillion in spending in 2007 – 16.2% of GDP). During that time … Continue reading

Posted in Deming, Economics, Health care | Tagged , , , , , | 6 Comments

Leadership

Leadership is the act of making others effective in achieving an aim. Leadership is not about being great yourself. Leadership does involve more than making others effective. Leaders need to know what needs to be done, and then make others … Continue reading

Posted in Deming, Management, Systems thinking | Tagged , , , , | 4 Comments

Another Year of CEO’s Taking Hugely Excessive Pay

I continue to do my part to publicize the abusive CEO pay packages that the current crop of unethical CEO’s, and those sitting on corporate boards have supported (Tilting at Ludicrous CEO Pay 2008 – 2007 post on CEO pay … Continue reading

Posted in Economics, Management, Management Articles | Tagged , , , , , , , | 6 Comments

Jeff Bezos Spends a Week Working in Amazon’s Kentucky Distribution Center

Photo of Jeff Bezos during the 2005 O’Reilly Emerging Technology Conference by James Duncan. Jeff Bezos, Amazon CEO, is working for a week in Amazon’s Kentucky distribution center. I hope, and based on his past, I believe, that he is … Continue reading

Posted in Books, Creativity, Customer focus, Deming, Lean thinking, Management, Process improvement, Psychology, quote, Respect, Systems thinking | Tagged , , , , , | 5 Comments

The Importance of Management Improvement

If organizations just adopt management improvement practices I firmly believe customer service, financial performance and employee satisfaction could be improved. This was a big part of the reason I started to use the internet to share management improvement ideas back … Continue reading

Posted in Career, curiouscat.com, Deming, Management, Psychology, Respect, Statistics | Tagged , , , , | 11 Comments

Focus on Customers and Employees

As I have stated I believe it is the purpose of organization to serve many stakeholders (customer, employees, stockholders, community…). Thankfully some companies agree: Compensation at Whole Foods – Starbucks: Respect for Workers – Google: Ten Golden Rules – Amazon … Continue reading

Posted in Customer focus, Management, Respect, Systems thinking | Tagged , , , , , | 4 Comments

Compensation at Whole Foods

Compensation at Whole Foods Market [the link that Whole Foods broke was removed] Most large companies also pay their executives large amounts of stock options in addition to large salaries and cash bonuses. However, this is not the case at … Continue reading

Posted in Management, Psychology, Respect, Systems thinking | Tagged , , , | 1 Comment

Why Pay Taxes or be Honest

This kind of stuff makes me mad. I was taught about robber barons in school (or actually I think by my uncle but…). And what I was taught was that business used to be seen as an amoral area. But … Continue reading

Posted in Economics, Management, Psychology | Tagged , , , , , | 2 Comments

Excessive CEO Pay

Overpaid CEOs and Underpaid Managers: Fairness and Executive Compensation by James B. Wade, Charles A. O’Reilly, III and Timothy G. Pollock: We also find evidence suggesting that CEOs serve as a key referent for employees in determining whether their own … Continue reading

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