Tag Archives: Deming

Customer Focus by Everyone

Posted on August 7, 2012 by John Hunter

There are many critical elements to a management system. One that is fundamental, yet still poorly executed far too often, is creating a system where all staff can focus on enhancing value to the customer every day. If your enterprise … Continue reading →

Posted in Customer focus, Deming, Management, Systems thinking | Tagged build capacity, Customer focus, customer service, Deming, management, Systems thinking | 6 Comments

My New Book: Management Matters

Posted on August 2, 2012 by John Hunter

I have a new book in progress: Management Matters. It is now available in “pre-release format” via leanpub. The idea I am experimenting with (supported by leanpub) is pre-publishing the book online. The ebook is available for purchase now, and … Continue reading →

Posted in Books, curiouscat.com, Deming, Lean thinking, Management, Process improvement, Psychology, Quality tools, quote, Respect, Systems thinking | Tagged Books, curiouscat, Customer focus, Data, Deming, John Hunter, Lean thinking, management, respect for people, Six sigma, Systems thinking | 3 Comments

Long Term Thinking with Respect for People

Posted on May 9, 2012 by John Hunter

Toyota nearly went bankrupt near 1950 and had to lay off a third of their employees. A huge focus of the Toyota Production System as envisioned by Taiichi Ohno was to secure the long term success of the company. The … Continue reading →

Posted in Deming, Lean thinking, Management, Respect, Toyota Production System (TPS) | Tagged commentary, curiouscat, Deming, Economics, Investing, leadership, lean management, long term thinking, respect for people, Taiichi Ohno, Toyota, Toyota Production System (TPS) | 6 Comments

Lean Manufacturing and the Toyota Production System

Posted on May 3, 2012 by John Hunter

In this post I explore my thoughts about what lean (lean manufacturing, lean thinking…) means. The way I think about it is that lean manufacturing sprung from Toyota. It seems to me the lean manufacturing name was meant to capture … Continue reading →

Posted in Deming, Lean thinking, Management, Toyota Production System (TPS) | Tagged commentary, curiouscat, Deming, lean management, lean manufacturing, Toyota, Toyota Production System (TPS) | 6 Comments

Management Blog Posts From November 2006

Posted on April 26, 2012 by John Hunter

I have selected a few great posts from the Curious Cat Management Blog back in November 2006. What Could we do Better? – There are many important ideas to improve management. This is one of the most important tips to … Continue reading →

Posted in Deming, Management, Process improvement, Quality tools, quote | Tagged blogs, curiouscat, Data, Deming, management, Process improvement, Quality tools, quote, tips | Comments Off

How Could They Know?

Posted on March 28, 2012 by John Hunter

I am a big fan of Dr. Deming’s ideas on management. The way I see one of the quotes of Dr. Deming used I don’t agree with. Dr. Deming said “How could they know?” to explain why people continued to … Continue reading →

Posted in Deming, Management | Tagged Books, Career, commentary, Deming, leadership, learning, management | 6 Comments

Massively Unjust Executive Compensation Damages Companies and Investments

Posted on March 13, 2012 by John Hunter

For years I have believed the massively unjust executive compensation packages have been doing great harm to American businesses. As an investor, one of the big risks that has to be evaluated is how much of the business profits executives … Continue reading →

Posted in Deming, Management, Respect | Tagged bonus, Deming, ethics, executive pay, incentives, Investing, motivation, overpaid executives, respect for people | 4 Comments

Keys to the Effective Use of the PDSA Improvement Cycle

Posted on March 6, 2012 by John Hunter

The PDSA improvement cycle was created by Walter Shewhart where Dr. Deming learned about it. An improvement process is now part of many management improvement methods (A3 for lean manufacturing, DMAIC for six sigma and many other modifications). They are … Continue reading →

Posted in Data, Deming, Management, Popular, Process improvement, Quality tools, quote, Systems thinking | Tagged continual improvement, curiouscat, Data, Deming, experiments, management, PDSA, Popular, Process improvement, Quality tools, quote | 15 Comments

Why Use Lean if So Many Fail To Do So Effectively

Posted on February 15, 2012 by John Hunter

If less than 1% of companies are successful with Lean, why are we doing it? Lots of us are not. I would say the efforts I see “fail” are because they don’t do it. They have something they call TQM, … Continue reading →

Posted in Deming, Lean thinking, Management, Process improvement, Six sigma, Systems thinking | Tagged commentary, curiouscat, Deming, John Hunter, lean management, lean six sigma, management, Quality tools, Six sigma | 11 Comments

Looking at Auto Manaufacturing in the USA

Posted on February 6, 2012 by John Hunter

America’s Dirty War Against Manufacturing Bob Lutz, the former head of GM, says it was neither uncompetitive wages nor unions that drove the Big Three into decline. It was a management with its eye focused on the bottom line and … Continue reading →

Posted in Deming, Economics, Manufacturing | Tagged cars, Deming, economic data, economy, lean manufacturing, Manufacturing, Toyota, USA | 1 Comment