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Category Archives: Software Development
Change Your Name
Best Buy Asks Man To Change Name [the broken link was removed]: Turns out if your last name is less than three letters, the online sign-up isn’t an option for you. Companies often put up barriers for no reason, then … Continue reading
Posted in Customer focus, IT, Management, Software Development
Tagged bad customer service, bad usability, IT, management, usability
6 Comments
Sub-Optimize
From the “you call this agile?” department by Joel Spolsky: Yes, context switching is painful. Yes, you need to take into account the costs of context switching when you interrupt someone’s work. But every decision has pros and cons and … Continue reading
Posted in Customer focus, IT, Management, Software Development, Systems thinking
2 Comments
Five Pragmatic Practices
Becoming a Great Manager: Five Pragmatic Practices by Esther Derby [the broken link was removed] 1) Decide What To Do and What Not To Do Deciding what to do and what not to do helps focus efforts on the important … Continue reading
Posted in IT, Management, Management Articles, Software Development
Tagged coaching, Management, prioritize
2 Comments
Investing in Six Sigma
Bank of America: Investing in Six Sigma [the broken link was removed] by Thomas Hoffman: To help the bank’s IT organization align more strategically with its businesses, Desoer has challenged her IT staff to learn more about the bank’s external … Continue reading
Posted in Customer focus, IT, Management, Six sigma, Software Development
Tagged Six sigma, Software Development
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Google Shifts Focus
It appears Google has decided it is time to put more resources into improving their many existing products (Gmail, News, Video, Maps, Picassa, Spreadsheets, Checkout, GoogleTalk, AdSense for Radio, GoogleReader, BlogSearch, GoogleGroups,…). That makes sense to me. When Google had … Continue reading
Posted in Google, IT, Management, Software Development, Systems thinking
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Deming in the New Economy
I just read an interesting paper (found via – Stating the Obvious [the broken link was removed]): New Economy Concepts and the Application of Deming’s Theories on Management [the broken link was removed] by Christian Buckley and Arthur Close All … Continue reading
Posted in Deming, Management Articles, Software Development
Tagged Data, Deming, IT
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Complicating Simplicity
Complicating simplicity: Gah! Trying to read about the “Simplicity: The Art of Complexity” (er, what?) conference. But the description at the conference site is the exact opposite of simple, clear writing: An investigation of the essence of simplicity must necessarily … Continue reading
Posted in Creativity, Management, quote, Software Development
Tagged Creativity, design, simplicity, Systems thinking, usability
1 Comment
Competition
Why I hate programming competitions [the broken link was removed] by Mike Vanier Most aspects of Deming’s thinking seemed natural to me from the start. Some ideas have taken longer (it took me awhile to be won over to the … Continue reading
Posted in IT, Management, Psychology, Software Development, Systems thinking
Tagged Management, organization as a system, Psychology, respect for people
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Interviews with Innovators
Founders at Work: Stories of Startups’ Early Days by Jessica Livingston is an interesting looking book to be published in a few months. The book consists of interviews with founders of technology companies exploring the initial efforts to create a … Continue reading
Posted in Books, Creativity, Innovation, IT, Management, Management Articles, Software Development
Tagged Books, business, entrepreneur, Innovation, leadership
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If Tech Companies Made Sudoku
Topic: Management Improvement A fun post as we head into the weekend: If Tech Companies Made Sudoku by Kathy Sierra Frankly, we’re a little baffled that your original design was so… simple. I’m sure we all recognize that our target … Continue reading
Posted in Management, Management Articles, Software Development
Tagged complexity, Customer focus, IT, management, Software Development
6 Comments