Category Archives: quote

Information Technology and Business Process Support

Posted on December 3, 2008 by John Hunter

I moved from management improvement work into information technology work (where I continue to practice management improvement). Many IT practices follow quality management guidelines well (agile software development for one). I have found it far easier to design and provide … Continue reading →

Posted in IT, Management, Process improvement, Quality tools, quote, Software Development, Systems thinking | Tagged , , , , , , , | 6 Comments

Righter Incentivization

Posted on November 5, 2008 by John Hunter

Incentive schemes to get people “motivated” often backfire. Why can’t we figure out how to incentivize the behavior we desire and have it not backfire on us? What is the righter way to dangle incentives in front of our employees … Continue reading →

Posted in Deming, Management, Psychology, quote, Respect, Systems thinking | Tagged , , , , , , | 7 Comments

Global Manufacturing Data 2007

Posted on October 30, 2008 by John Hunter

The updated data from the United Nations on manufacturing output by country clearly shows the USA remains by far the largest manufacturer in the world. UN Data, in billions of current US dollars: Country 1990 1995 2000 2005 2006 2007 … Continue reading →

Posted in Data, Economics, India, Manufacturing, quote | Tagged , , , , , , , , , , | 1 Comment

Six Sigma v. Common Sense

Posted on October 20, 2008 by John Hunter

Response to LinkedIn question [the broken link was removed]: “Whether Six Sigma as a quality tool really delivers the benefits ? How does it makes difference from a common sense approach ? (Where the process wastes and the required solution … Continue reading →

Posted in Management, Quality tools, quote, Six sigma | Tagged , , , , , , | 2 Comments

Agile PDSA

Posted on September 16, 2008 by John Hunter

Dr. Deming encouraged the use of the Plan-Do-Study-Act cycle to improve. Agile Management encourages a similar mindset – to test out ideas in practice and adapt quickly. A key to both strategies is to quickly iterate over possible solutions. Tesco … Continue reading →

Posted in Creativity, Deming, Management, Process improvement, quote | Tagged , , , , , , , , | Comments Off on Agile PDSA

New Management Truths Sometimes Started as Heresies

Posted on September 7, 2008 by John Hunter

‘New’ management truths sometimes started as heresies by Cecil Johnson “The most effective management ideas follow a life cycle — from heresy to outlier (championed by a small group of people) to ingrained practice to conventional wisdom,” Kleiner writes. “In … Continue reading →

Posted in Deming, Management, Management Articles, quote, Toyota Production System (TPS) | Tagged , , , , , | 1 Comment

Future Directions for Agile Management

Posted on August 25, 2008 by John Hunter

Agile management (agile software development specifically) is something that makes a big difference in my work life. David Anderson consistently provides great ideas on agile management and he does so again in this 90 minute presentation on the future directions … Continue reading →

Posted in Customer focus, Deming, Innovation, IT, Lean thinking, Management, quote, Software Development, Systems thinking | Tagged , , , | 6 Comments

How to Develop Thinking People

Posted on August 6, 2008 by John Hunter

Toyota’s Top Engineer on How to Develop Thinking People [broken link was removed] Hayashi says, “Developing people requires physical endurance.” Frequent follow up is necessary, in person. It is not acceptable to give an assignment and follow up or scold … Continue reading →

Posted in Lean thinking, Management, quote, Respect, Toyota Production System (TPS) | Tagged , , , , , | Comments Off on How to Develop Thinking People

Keeping Good Employees

Posted on July 24, 2008 by John Hunter

Understanding Why Good Workers Quit [the broken link was removed] “What do you need to want to stay?” Most managers, she acknowledges, are afraid to ask this question and that is a reason why their companies have to do plenty … Continue reading →

Posted in Career, IT, Management, quote, Respect | Tagged , , , | 3 Comments

Outcome and In-Process Measures

Posted on July 14, 2008 by John Hunter

An outcome measure is used to measure the success of a system. For example, the outcome measure could be the percentage of people who do not get polio (the result). An output measure, for example, would be the number of … Continue reading →

Posted in Data, Deming, Management, Process improvement, quote | Tagged , , | 2 Comments