Category Archives: Quality tools

Standardized Work Instructions

Standardized work instructions are in important part of Deming and lean manufacturing management systems. Processes need to be standardized and continually improved (kaizen). Without a documented standard process variation normally increases over time as processes drift away from the desired … Continue reading

Posted in Lean thinking, Management, Process improvement, Quality tools | Tagged , | 2 Comments

Learning Lean: A Survey of Industry Lean Needs

A draft version of Learning Lean: A Survey of Industry Lean Needs [the broken link was removed] by Gene Fliedner and Kieran Mathieson is now available. This voice of the customer report is product of some of those involved in … Continue reading

Posted in Education, Lean thinking, Management, Quality tools | Tagged , | Comments Off on Learning Lean: A Survey of Industry Lean Needs

Experiment and Learn

Experimenting with milkshakes? I have been on a mission to convince firms to do simple experiments that will give them feedback regarding the decisions that they make. Just as with people (as Anders Ericsson studies), firms cannot learn with feedback. … Continue reading

Posted in Customer focus, Deming, Design of Experiments, Management, Quality tools | Tagged , , | Comments Off on Experiment and Learn

Kanban In Software Engineering

Kanban in Action [the broken link was removed]: The kanban system allows us to deliver on my 3 elements of my recipe for success: reduce work-in-progress (in fact it limits it completely); balance capacity against demand (as new CRs [change … Continue reading

Posted in Lean thinking, Process improvement, Quality tools, Software Development | Tagged | Comments Off on Kanban In Software Engineering

Write it Down

Why Write it down? The longer I pursue Lean, the more I am amazed with its fundamentals. I may write more about this in the near future. Like the emphasis to write things down. In meetings, writing down decisions (what … Continue reading

Posted in Management, Process improvement, Quality tools, quote, Systems thinking | Tagged , , , , | 6 Comments

Management Improvement Carnival #4

Another edition with links to interesting management improvement blog posts. Lean Office Redesign by Marcie MacRae – “We freed up space, improved visibility and flexibility. And the best part is the lack of a “control center” for visual boards is … Continue reading

Posted in Carnival, Management, Quality tools | Tagged , | Comments Off on Management Improvement Carnival #4

Game Theory Management

Interesting article on applying game theory to business decisions. Game theory is a tool that is not often used. Though most organizations are probably better off improving how they use the rest of their management tools, it is fun to … Continue reading

Posted in Creativity, Innovation, Management, Quality tools | Tagged , , | Comments Off on Game Theory Management

Knowledge Management – Management is Prediction

This presentation web video discusses the idea of managing corporate information: Seamless Information Capture and Discovery for Corporate Memory [the broken link was removed]. The video focuses on discussing technical solutions. The most important factor to me, is the value … Continue reading

Posted in Creativity, IT, Quality tools, Systems thinking | 5 Comments

Epidemic of Diagnoses

What’s Making Us Sick Is an Epidemic of Diagnoses by Dr. Welch, Dr. Schwartz and Dr. Woloshin: For most Americans, the biggest health threat is not avian flu, West Nile or mad cow disease. It’s our health-care system. True, and … Continue reading

Posted in Deming, Health care, Management, Process improvement, Psychology, Quality tools | Tagged , , , , , | 4 Comments

Messiness is Good?

Time to get organized? Not so fast [the broken link was removed], interview of David Freedman on Marketplace. Marketplace is a great show on PBS that covers economics and related matters. This interview, though, fails to inspire me. RYSSDAL: Is … Continue reading

Posted in Lean thinking, Management, Quality tools | Tagged , , | Comments Off on Messiness is Good?