Category Archives: Management

Great Visual Instruction Example

Posted on December 14, 2007 by John Hunter

This does a great job of explaining what you need to know clearly. While this presentation for Azithromycin doesn’t prevent a mistake it sure makes it much more likely that the process can be completed successfully. We need more effort … Continue reading →

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Performance Appraisals are Worse Than a Waste of Time

Posted on December 13, 2007 by John Hunter

Appraisals are a waste of Time Most British workers will certainly leave their appraisal fired up and motivated, but only to look for a new job, new research from workplace and HR body Investors in People has concluded. Nearly half … Continue reading →

Posted in Deming, Management, Performance Appraisal, Psychology, Respect | Tagged , , , , | 4 Comments

Dr. Deming 4 Day Seminar

Posted on December 12, 2007 by John Hunter

The W. Edwards Deming Institute is sponsoring a 4 day seminar using videos of Dr. Deming’s seminars and facilitated by Ed Baker, Dave Nave, and Joyce Orsini: Quality, Productivity, and Competitive Position. Ed Baker was the person at Ford responsible … Continue reading →

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The Power of a Checklist

Posted on December 7, 2007 by John Hunter

Great article on The Checklist – If something so simple can transform intensive care, what else can it do? by Atul Gawande A decade ago, Israeli scientists published a study in which engineers observed patient care in I.C.U.s for twenty-four-hour … Continue reading →

Posted in Health care, Lean thinking, Management, Process improvement, Psychology, Quality tools | Tagged , , , , , | 4 Comments

Management Improvement Carnival #24

Posted on December 3, 2007 by John Hunter

Please submit your favorite management posts to the carnival. Read the previous management carnivals. Is it Scrum or Lean? by Jeff Sutherland – “A thoughtful analysis of the relationship between complex adaptive systems and Lean will show that both Scrum … Continue reading →

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Lean, Toyota and Deming for Software Development

Posted on December 2, 2007 by John Hunter

Mary Poppendieck on The Role of Leadership in Software Development, very nice 90 minute webcast: In this 90-minute talk from the Agile2007 conference, Lean software thought leader Mary Poppendieck reviewed 20th century management theories, including Toyota and Deming, and went … Continue reading →

Posted in Deming, IT, Lean thinking, Management, Software Development, Toyota Production System (TPS), webcast | Tagged , , , , , , , | 5 Comments

Getting and Keeping Great Employees

Posted on November 29, 2007 by John Hunter

I am not convinced of the premise of The new war for talent: that there will be a great shortage of talent soon. But the article makes some interesting points. The Conference Board CEO Challenge of 2007 points out that … Continue reading →

Posted in Management, Performance Appraisal, Respect | 1 Comment

Arbitrary Rules Don’t Work

Posted on November 28, 2007 by John Hunter

Procedurally Enforcing Workflow by Michael Salamon: UI gem, and a great reminder for the RIAA/MPAA: You can’t force people to follow directions they deem arbitrary. I bet if that gate spit out $100 bills people would use it. Why matters. … Continue reading →

Posted in Lean thinking, Management, Popular, Process improvement, Psychology, Respect | Tagged , , | 1 Comment

Joy in Work – Software Development

Posted on November 25, 2007 by John Hunter

The wonderful cartoon in this link illustrates the all too common despair in work. Software programmers are more likely to really enjoy what they do. There are many reasons for this not the least of which is that they have … Continue reading →

Posted in Deming, IT, Management, Psychology, Software Development | Tagged , , , , , | 11 Comments

Toyota’s Effort to Stay Toyota

Posted on November 22, 2007 by John Hunter

Toyota’s All-Out Drive To Stay Toyota “We are making every effort not to lose our DNA,” says Shigeru Hayakawa, president of Toyota Motor North America. … Just in case St. Angelo forgets any of his Toyota training, he has someone … Continue reading →

Posted in Lean thinking, Management, Management Articles, Toyota Production System (TPS) | 1 Comment