Category Archives: Management

Don’t Do What Your Users Say

In, Don’t do what your users say [the broken link was removed], Hanford Lemoore, provides a nice illustration of why customer focus is important but must be done with care. in UI design it’s important to understand that what a … Continue reading

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Toyota Winglet – Personal Transportation Assistance

Toyota has a long term vision. The population of Japan is aging rapidly. Toyota has invested in personal transportation and personal robotic assistance for quite some time. I must admit this new Winglet doesn’t seem like an incredible breakthrough to … Continue reading

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Individual Bonuses Are Bad Management

Gojko Adzic provides a nice post on Mary Poppendieck’s presentation at Agile 2008 on bonus, compensation and motivation: Paying programmers: are bonuses bad and what to do about it? In software development, it is very hard to establish the effects … Continue reading

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How to Develop Thinking People

Toyota’s Top Engineer on How to Develop Thinking People [broken link was removed] Hayashi says, “Developing people requires physical endurance.” Frequent follow up is necessary, in person. It is not acceptable to give an assignment and follow up or scold … Continue reading

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India Lean Management

India’s Economic Times has an interview with James Womack, Now is the time for lean management, with an interesting quote: When I last visited India in 2002, I looked carefully at several operations of the TVS group in the Chennai … Continue reading

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Management Improvement Carnival #40

Mark Graban is hosting the Management Improvement Carnival #40. Mark recently authored a new book, Lean Hospitals. Health care highlights from this carnival include: Hospital Error – Heparin in the news again (The Lean Thinker Blog): “I am reasonably certain … Continue reading

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Multitasking Decreases Productivity

The problems with multitasking are becoming more and more well know, thankfully. Here is another article on the lower productivity multitasking produces – Multitasking Madness Decreases Productivity [the broken link was removed] by Barbara Bartlein: In a recent study by … Continue reading

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Do What You Say You Will

In Keeping Good Employees I talked about asking some simple questions. The biggest mistake I see managers make is to fail to deliver on what they say in such meetings. There is the saying “It is better to be thought … Continue reading

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Amazon S3 Failure Analysis

Amazon Simple Storage Service (S3) is a service providing web hosting. The cloud computing solution has been used by many organizations successfully. However the solution has experienced some problems including failing for much of the day on July 20th. Amazon … Continue reading

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Keeping Good Employees

Understanding Why Good Workers Quit [the broken link was removed] “What do you need to want to stay?” Most managers, she acknowledges, are afraid to ask this question and that is a reason why their companies have to do plenty … Continue reading

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