-
Tags
ASQ Influential Voices blogs Books Career Carnival commentary continual improvement Creativity curiouscat Customer focus customer service Data Deming Economics engineering Google Health care Innovation internet Investing IT John Hunter leadership lean manufacturing Lean thinking management Management managing people Manufacturing organization as a system Popular Process improvement Psychology Public Sector Quality tools quote respect for people Six sigma Software Development Statistics Systems thinking tips Toyota Toyota Production System (TPS) webcast
-
Categories
- Books
- Career
- Carnival
- China
- Competition
- Creativity
- curiouscat.com
- Customer focus
- Data
- Deming
- Design of Experiments
- Economics
- Education
- Fun
- Health care
- India
- Innovation
- Investing
- IT
- Lean thinking
- Management
- Management Articles
- Manufacturing
- Performance Appraisal
- Popular
- Process improvement
- Psychology
- Public Sector
- Quality tools
- quote
- Respect
- Science
- Six sigma
- Software Development
- Statistics
- Systems thinking
- Tags
- Theory of Constraints
- Toyota Production System (TPS)
- Travel photos
- UK
- webcast
Category Archives: IT
Newspaper Innovation In Kansas
The newspaper industry is facing challenging times. One success story is the Lawrence Journal-World in Lawrence, Kansas. I first heard about their efforts years ago: Watchful Eyes on Kansas Media Innovations, NPR, 2005 Many media companies hoped that convergence — … Continue reading
Posted in Creativity, Customer focus, Deming, Innovation, IT
Tagged Creativity, Customer focus, Deming, Innovation, internet, IT
1 Comment
Information Technology and Business Process Support
I moved from management improvement work into information technology work (where I continue to practice management improvement). Many IT practices follow quality management guidelines well (agile software development for one). I have found it far easier to design and provide … Continue reading
Lame Move by Google
Google does great things and makes good decisions most often. However a recent move on their part has ended very lamely. As part of what their 10th anniversary celebration they provided a search of the 2001 index (the oldest index … Continue reading
Posted in Customer focus, Google, IT
Tagged Creativity, Customer focus, engineering, Google, internet, usability
Comments Off on Lame Move by Google
The Software Engineering Manager’s Lament
The engineering manager’s lament by Eric Ries: In teams that follow the “pick two” agenda [quality, time or price], which two has to be resolved via a power play. In companies with a strong engineering culture, the engineers pick quality. … Continue reading
Posted in IT, Management, Software Development, Systems thinking
Tagged engineering, Lean thinking, management, Software Development, Systems thinking
Comments Off on The Software Engineering Manager’s Lament
Making Life Difficult for Customers
Companies seem to think technology is an excuse to provide bad service. Or maybe they don’t need any excuse at all to do so, based on how often they provide bad service. My latest experience with lame pointy haired boss … Continue reading
Posted in Customer focus, IT, Management, Software Development
Tagged bad customer service, internet, Madison, Software Development, usability, Wisconsin
5 Comments
Management Articles, Posts…
Reddit is a web site that ranks web pages by user votes. If you login and vote yourself they will develop a pattern of what you like and can show you a list of the pages you are likely to … Continue reading
Posted in curiouscat.com, IT, Management, Management Articles, Tags
Tagged internet, John Hunter, Management Articles
1 Comment
Seth Godin: Intern Program and the Internet
Learning from a summer intern program: I was overwhelmed by the quality of what I got back. (The quantity was expected… interesting internships are hard to find). I heard from students on most continents, with a huge variety of backgrounds … Continue reading
Posted in Creativity, Education, Innovation, IT, Management
Tagged Creativity, management
Comments Off on Seth Godin: Intern Program and the Internet
Future Directions for Agile Management
Agile management (agile software development specifically) is something that makes a big difference in my work life. David Anderson consistently provides great ideas on agile management and he does so again in this 90 minute presentation on the future directions … Continue reading
Posted in Customer focus, Deming, Innovation, IT, Lean thinking, Management, quote, Software Development, Systems thinking
Tagged agile management, Manufacturing, Software Development, webcast
6 Comments
Gobbledygook
How is this for Gobbledygook? Your home banking access code is expired! You must change your access code at this time. Your access code: * may be between 4 and 20 characters in length * must not have been changed … Continue reading
Posted in Customer focus, IT, Management, Software Development
Tagged bad customer service, programming, Software Development, usability
2 Comments
What to Wear to an Interview
Response to What to Wear for an IT Job Interview?. Is this just a huge bit stereotypical? Who can blame them for not wanting to bother with their wardrobes? Fashion is fickle. Fashion is expensive. Fashion requires imagination and inspiration, … Continue reading →