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Category Archives: Deming
Innovation Thinking with Christensen
In my opinion Clayton Christensen offers truly insightful ideas on innovation and management. He presents the rare management advice that is not only good but also new – an incredibly rare combination. The current issue of Business Week includes an … Continue reading
Posted in Customer focus, Deming, Innovation, Management, Management Articles
Tagged Creativity, Customer focus, customer service, Deming, Innovation
3 Comments
Tilting at Ludicrous CEO Pay
I continue to tilt at the robber barron CEO pay packages. Hopefully, at some point, the people approving these obscene pay packages can be shamed into stopping or replaced by people with some sense of decency. I was taught in … Continue reading
Posted in Deming, Economics, Management, Performance Appraisal, Psychology, Respect, Systems thinking
Tagged curiouscat, Deming, executive pay, management, overpaid executives, quote, respect for people
10 Comments
Bad Management Results in Layoffs
In response to Is Laying People off Really Anti-Lean? [the broken link was removed]: Let’s say you, a Lean enthusiast, are named CEO of a mid sized manufacturing company. Let’s also assume your market has turned down and the constraint … Continue reading
Posted in Deming, Lean thinking, Management, Popular, quote, Respect, Toyota Production System (TPS)
Tagged bad management, layoffs, management, respect for people
18 Comments
Focus on Long Term Success
Put Investors In Their Place by Clayton M. Christensen and Scott D. Anthony: The notion that managers must above all appease investors drives behavior that focuses exclusively on quarterly results. Thus, many management teams hesitate to invest in promising innovations … Continue reading
Posted in Deming, Innovation, Management, Systems thinking
1 Comment
Eliminating Quarterly Earnings Guidance
It is good to see more people understand the bad practice of excessive short term focus on quarterly profits. It is also a bit amusing to see the Chamber of Commerce pushing an idea Deming was called unrealistic for pushing. … Continue reading
Posted in Deming, Google, Investing, Management, Systems thinking
1 Comment
Louisville Slugger – Deming Practices
In 2004 I was part of a group to put together a 2 1/2 Day seminar for the Deming Institute (recent seminar in Michigan). We held that meeting at the Louisville Slugger plant (see photo). It was a great experience. … Continue reading
Rethinking the Social Responsibility of Business
Rethinking the Social Responsibility of Business, a debate on the correct focus of business: Not that we’re only concerned with customers. At Whole Foods, we measure our success by how much value we can create for all six of our … Continue reading
Posted in Deming, Economics, Management, Systems thinking
1 Comment
Predicting Improves Learning
The Power of Prediction by Jared Spool: By asking these questions up front, we give the team members something to focus on. When a participant gets stuck somewhere they predicted, it stands out. They can take pleasure in knowing they … Continue reading
Posted in Deming, Management, Psychology, Software Development
Tagged learning, Psychology
Comments Off on Predicting Improves Learning
Be Careful What You Measure
Be Careful What You Measure by Mike Wroblewski: Although this recalculation of productivity had a positive affect, it is not what I would consider a triumph. Ongoing efforts are still required to truly increase productivity, so it’s back to gemba. … Continue reading
Posted in Data, Deming, Management, Process improvement, Psychology
Tagged Data, organization as a system, Psychology
6 Comments
ASQ Deming Medal to Peter Scholtes
I am happy that the ASQ Deming Medal was presented to Peter R. Scholtes: for his efforts to inspire others to transform organizations by helping managers understand how successful leadership of people requires an understanding of the interdependencies among knowledge … Continue reading
