In my opinion Clayton Christensen offers truly insightful ideas on innovation and management. He presents the rare management advice that is not only good but also new – an incredibly rare combination. The current issue of Business Week includes an interview with him: Clayton Christensen’s Innovation Brain:
It’s hard for me to see what will disrupt Google. I think they’ve got a pretty good run ahead of them.
While some of Christensen’s ideas are new he also builds on existing ideas. The idea on customer focus being a potential trap was discussed by Deming a great deal. Interesting point on Google, I must agree, though it makes me nervous to think that way: it is easier to mess up success than to fix a mess. I will be interested to read his ideas on the health care system.
Related: Six Keys to Building New Markets by Unleashing Disruptive Innovation – Management Improvement Leaders – articles by Christensen – The Innovators Solution – What Job Does Your Product Do?
New Economics, by W. Edwards Deming, page 7: