Category Archives: Deming

The Illusion of Knowledge

The greatest obstacle to discovery is not ignorance; it is the illusion of knowledge. – Daniel J. Boorstin Great quote on a topic I discussed in, How We Know What We Know. Dr. Deming included the theory of knowledge as … Continue reading

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Problems With Student Evaluations as Measures of Teacher Performance

Dr. Deming was, among other things a professor. He found the evaluation of professors by students an unimportant (and often counterproductive measure) – used in some places for awards and performance appraisal. He said for such a measure to be … Continue reading

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Classic Management Theories Are Still Relevant

Good management is good management: it doesn’t matter if someone figured out the good idea 100 years ago or last week. Are “Classic” Management Theories Still Relevant? It did make me wonder about the staying power of management models, processes, … Continue reading

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Incentivizing Behavior Doesn’t Improve Results

In the webcast Dan Pink’s shares research results exploring human motivation and ideas on how to manage organization given the scientific research on motivation. “once a task called for even rudimentary cognitive skill a larger reward led to poorer performance” … Continue reading

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Nice Non-technical Control Chart Webcast

This very brief introduction to control charts by PQ Systems provides a very watchable non-technical overview. Getting people to understand variation is important, and not easy. This video is one more quick reminder for those still trying to incorporate an … Continue reading

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The Toyota Way – Two Pillars

Toyota is receiving plenty of criticism now, much of it for good reason. There is also a large amount of psychology involved. From what I have seen, the insurance companies still see better claims history (fewer and lower cost claims) … Continue reading

Posted in Deming, Lean thinking, Management, Manufacturing, Popular, Process improvement, quote, Respect, Toyota Production System (TPS) | Tagged , , , , , , , , , , , | 18 Comments

Improving Education with Deming’s Ideas

This interview (link broken, so removed) with David Langford discusses how to improve education using ideas from Deming. Along with Alfie Kohn, David have long been the learning and management experts I find most valuable. I have long remembered is … Continue reading

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Get Rid of the Performance Review

How Much Do You Hate Performance Reviews? by Bob Sutton Deming emphasized that forced rankings and other merit ratings that breed internal competition are bad management because they undermine motivation and breed contempt for management among people who, at least … Continue reading

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Short Term Investing Focus

Buffett’s New CEO Shows Analysts, Hedge-Fund Managers to Door [the broken link was removed] Buffett’s Berkshire Hathaway Inc. completed the buyout yesterday after winning the approval of Burlington Northern investors. The deal, valued at $100 a share, allows Rose to … Continue reading

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More Reasons to Avoid Layoffs

Lay Off the Layoffs by Jeffrey Pfeffer As its former head of human resources once told me: “If people are your most important assets, why would you get rid of them?” … In fact, there is a growing body of … Continue reading

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