Open Salary

Why Secret Salaries are a Baaaaaad Idea

This post raises some interesting points. I am too tied to my old way of thinking so it seems like a scary idea, but I would be willing to consider the idea of making salaries public.

And here’s the problem: If Johnson’s salary is (unfairly) higher than mine, and secret, I can’t complain to my manager about it because I can’t admit that I know about it. When a company sets up a situation where people can see the unfairness but can’t address it directly, or even discuss it openly, they’re rigging the system for maximum frustration.

After reading the original post would you be willing to consider the idea, or does it still seem like just a plain bad idea?

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Toyota Production System History

Norman Bodek on TPS history: Who Can Shout Louder? [the broken link was removed]

TPS focuses on improving the overall process from the customer’s demands to the delivery of the product. Prior to TPS, manufacturing companies were filled with smoke stakes, operational centers separated by machine types: the stamping machines, lathes, drilling, milling etc. each producing mountains of inventory taking weeks even months to produce an automobile. TPS focused on eliminating the wastes created by these separate machine centers. TPS primarily focuses on improving the overall process as opposed to the old way of improving the efficiency of each operational center without consideration of the overall flow.

This article continues the chain of articles on the topic – last month: Origins of the Toyota Production System.

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Profits and a Better World

I like this post in response to a comment I sent to the Small Business Daily Buzz blog: More Deming Management Resources [the broken link was removed]:

Deming saw it differently: he felt that businesses could improve the world and still earn profits.

I wish every business course taught that profit and good citizenship are not mutually exclusive, but rather highly complimentary.
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Vacation: Systems Thinking

There’s more vacation time on tap for you (in the USA) by Chris Taylor:

U.S. employees are taking less time off than ever: Not only is the average number of annual vacation days granted to them a mere 12.4 – less than that of the average medieval peasant – but more than a third of us don’t even use all of our allotted time off.

While a dramatic contrast, I don’t really believe it is accurate. I believe workers in the USA get 8 to 10 paid holidays in addition to the 12.4 paid vacation days. Which contrasts with my view of medieval peasants. Part of the vacation issue is a decision, by workers, to seek more pay rather than more vacation. I want to look at the point to some of the organizational issues here though.

Several factors make it desirable to work those you have more. Health care insurance costs are high, if you can get 1900 hours of work a year for the health care premium instead of 1500 hours that can add up to a great deal of savings. Of course if you decrease the health of your workforce, in doing so, that will drive up the costs per worker (but that is one of those unknowable numbers Dr. Deming discussed while the expenditure per worker is easy to see). It costs money to hire, train, manage… people. The fewer you have the less associated costs. Assuming other things stay the same. Or course that assuming is the tricky part.

Yet more studies have shown, not surprisingly, that an overworked employee is more likely to make mistakes and get angry at their bosses – and 30 percent of us feel chronically overworked. Indeed, job burnout costs the U.S. economy an estimated $300 billion a year in accidents, employee turnover, diminished productivity and medical costs, according to the American Institute of Stress.

It would seem the American Institute of Stress might have a bias, but even so…

Continue reading

Posted in Deming, Economics, Management, Systems thinking, Toyota Production System (TPS) | Tagged , , , , , | 4 Comments

Switching to Lean

Switching to lean [the broken link was removed] by Vanessa Chris:

Since Eaton implemented lean manufacturing practices across its 235 plants in 2003, this facility has ranked number one for three years running. It used Eaton’s eight lean tools — that include value stream mapping, 5S, total productive maintenance, and Kanban techniques, among others — to free up 32,000 square feet of floor space, reduce panelboard cycle time to six minutes, boost on-time delivery from 72 per cent to 92 per cent, and reduce inventory costs by $500,000.
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Health Care Pictographs

health pictograms from Japan

New pharmaceutical pictograms

The Risk/Benefit Assessment of Drugs-Analysis and Response (RAD-AR [the broken link was removed]) Council of Japan has released a new batch of pictograms for use on pharmaceutical packaging. No more deciphering complicated dosage directions and warnings — a glance is all it takes now.

See all the pictographs [the broken link was removed]

I don’t understand all the pictographs. If these are helpful in Japan, (assuming others in the USA see it the way I do) it might be an example of how a good idea would has to be modified to apply elsewhere. It also might be that at first we need to develop localized version but it would be helpful to move toward a universal system of pictographs to the extent possible.

Orignal article (in Japanese) [the broken link was removed]

Previous healthcare post: using design to reduce medical errors.

Posted in Health care | Tagged , , | 1 Comment

Countries Which are Easiest for Doing Business

World Bank report on doing business in countries worldwide [the broken link was removed].

Top 10 countries, based on the ease of doing business:

1 New Zealand
2 Singapore
3 United States
4 Canada
5 Norway
6 Australia
7 Hong Kong, China
8 Denmark
9 United Kingdom
10 Japan
Continue reading

Posted in Economics | 2 Comments

Lean Healthcare – Year One

A Year in Healthcare by Mark Graban – interesting thoughts on his first year in lean healthcare, after working in lean manufacturing previously.

Not that I used to operate as a “know it all” in manufacturing settings, but being in a totally unfamiliar environment really stretches you to 1) ask questions and 2) teach concepts to those who really do understand the environment, so they can “figure it out” themselves. I think that leads to better results than if I came in and said “I know how to run a lab better than you, here’s what you need to do….”
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Lean Efforts at a University

Bringing Lean To the Office [the broken link was removed]

A team of college students used lean to streamline processes in their university’s admissions office. The students were able to reduce a process took two to three weeks to about one day.

More lean thinking articles.

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Curious Cat Articles

We have added several articles to Curious Cat Articles. Recent articles added include several by Katie Gatto: Antibiotic Resistance and You, Cost of Health Care, To go or not to go, when is a virtual internship right for you? and 30 Year Old Intern.

Other articles include: Manage what you can’t measure by John Hunter and Invest in New Management Methods by William G. Hunter.

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