Category Archives: Management

Enhancing Passion of Employees

What can we do to enhance passion amongst employees? Some think you need to pay people more. If tomorrow you doubled everyone’s pay they are excited for a short time a few months later everything is the same on the … Continue reading

Posted in Management, Psychology, Respect, Systems thinking | 4 Comments

Using Capitalism to Make the World Better

I have mentioned Kiva before: Microfinancing Entrepreneurs (on our Curious Cat Economics and Investing blog). In addition to being a good cause Kiva really shows some great management strategies. The use of Information Technology to connect people directly is a … Continue reading

Posted in Creativity, curiouscat.com, Economics, Fun, IT, Management, Psychology | 7 Comments

Where to Start Improvement

Guest post by Dave Nave The question of where to start improvement is not an ‘either/or’ choice of top-down or bottom-up approach. The place to start is both. Leading an organization requires both a long-term and a short-term focus. With … Continue reading

Posted in Deming, Management | Tagged , , | 3 Comments

Early History Of Quality Management Online

I started looking at quality management resources online in 1995 (maybe 1994). At the time I was on the board of the Public Sector Network – what would become the American Society of Quality (ASQ) government division. When we started … Continue reading

Posted in curiouscat.com, IT, Management, Public Sector | 4 Comments

Change for Your Customer

Lets say you buy a some ice cream. You get your wonderful ice cream cone from the employee and they point you to a small metal dish to pick up the coins you should recieve as change (the currency is … Continue reading

Posted in Customer focus, Management, Psychology | Comments Off on Change for Your Customer

Management Improvement Carnival #20

Read the previous management carnivals. The Management Improvement Carnival #20 is hosted by Evolving Excellence, some of the highlights include: Elegance Offsets at Elegant Solutions. If carbon offsets are viable, then why not lean offsets, feature creep offsets, and even … Continue reading

Posted in Carnival, Management | Comments Off on Management Improvement Carnival #20

Bring Me Solutions Not Problems

My comments on: No Problem Without a Solution [I removed the broken link] I understand that most managers feel that their employees should not bring them problems. Instead, expressed in the most positive way, employees should fix things or bring … Continue reading

Posted in Lean thinking, Management, Psychology, Respect, Systems thinking | Tagged , , , , , , , | 8 Comments

CEO’s Given Lottery Sized Payouts

Comment on: Fun With Statistics, CEO Life Edition In the US, CEO’s tend to be fairly interchangeable these days and it is rare for their tenure to exceed five years. There are some notable exceptions such as chain-saw Al and … Continue reading

Posted in Deming, Management, Performance Appraisal, Systems thinking | 2 Comments

Seven Fatal Flaws of Performance Measurement

The Seven Fatal Flaws of Performance Measurement by Joseph F. Castellano, Saul Young, and Harper A. Roehm Performance measurement systems are used to establish specific goals, align employee behavior, and increase accountability. Organizations often use these systems to set targets … Continue reading

Posted in Deming, Management, Performance Appraisal, Statistics, Systems thinking | Comments Off on Seven Fatal Flaws of Performance Measurement

Danaher Expands Lean Thinking One Acquisition at a Time

Sybron Focuses on Operations Nearly 18 months into becoming part of Danaher Corp., life is different at Sybron Dental Specialties Inc. “Sybron was really a sales and marketing focused organization … and operations (were) part of supporting that,” said Don … Continue reading

Posted in Investing, Lean thinking, Management, Management Articles, Manufacturing | Comments Off on Danaher Expands Lean Thinking One Acquisition at a Time