Category Archives: Management

Google Knows it is a 2.0 World

You can accomplish a great deal by just talking to people. Google Public Relations: I did not really expect it, but the next day I got a call from Jeffrey Korn at Google California. He explained that he was the … Continue reading

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Management Improvement Jobs

Curious Cat Management Improvement Career Connections provides a source of jobs targeted to those interested in this blog. Take a look at the jobs listed now including: Lean Manager at Erlanger in Kentucky; Senior Lean Six Sigma Specialist at Cooper … Continue reading

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Management Blog Posts From June 2005

Here are the blog posts from 3 years ago this month on the Curious Cat Management Improvement blog: From Mechanistic to Social Systemic Thinking – Targets Distorting the System – Dilbert and Deming. The Dilbert site has learned to take … Continue reading

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The Contradictions That Drive Toyota’s Success

An interesting article in this month’s Harvard Business Review looks at the seeming contradictions at Toyota – The Contradictions That Drive Toyota’s Success by Hirotaka Takeuchi, Emi Osono, and Norihiko Shimizu Many of Toyota’s goals are purposely vague, allowing employees … Continue reading

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Zipcar Innovation

Zipcar is an intriguing idea where you rent cars by the hour. The whole process is a significant change from the previous rental model (gas, parking and insurance included). Zipcar makes deals with local governments to secure zipcar parking near … Continue reading

Posted in Creativity, Customer focus, Deming, Innovation, Lean thinking, Management, Systems thinking | 4 Comments

Hustle and Flow

There are actually examples of good management by airlines: CEO Flight Attendant – Engineering the Boarding of Airplanes. Here is another one: Hustle & Flow Moving customers from frustration to relief–in a fraction of the time–has been at the root … Continue reading

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Management Improvement Carnival #37

Ron Pereira is hosting Management Improvement Carnival #37 on the LSS Academy blog, some of the highlights include: Are we Cowboys or Not? by Mark Graban – “Anyway, I’m not trying to start a Liker v Bodek battle, but it’s … Continue reading

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Respect for Employees at Southwest Airlines

“You have to treat your employees like customers” “We’ve never had layoffs,” he told me the day before the annual meeting, sitting on the couch of the single messiest executive office I’ve ever seen. “We could have made more money … Continue reading

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Continual Improvement

Dr. Deming used the term continual improvement (rather than continuous improvement) later in his life because that would include continuous and dis-continuous improvement (innovation, etc.). I use continual improvement for that reason also. I think the improvement process must be … Continue reading

Posted in Deming, Innovation, Management, Process improvement, quote | Tagged , , , | 19 Comments

Internships Increasing

Hard to find a job, but not an internship The bullish market for interns is good news for those in college, who find that internships are increasingly required for landing that first job. The summer posts allow students to bolster … Continue reading

Posted in Career, Management | Tagged , , , | 2 Comments