Category Archives: Management

An Introduction to Deming’s Management Ideas by Peter Scholtes (webcast)

An Introduction to Deming’s Management Teaching and Philosophy by Peter Scholtes – webcast from the Annual W. Edwards Deming Institute conference in Madison, Wisconsin, November 9th, 2008. My previous post on this speech: 6 Leadership Competencies. Next month, the Annual … Continue reading

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Understanding How to Manage Geeks

The unspoken truth about managing geeks [the broken link was removed] by Jeff Ello IT pros are sensitive to logic — that’s what you pay them for. When things don’t add up, they are prone to express their opinions on … Continue reading

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The Best Leadership Is Good Management

The Best Leadership Is Good Management [the broken link has been removed] by Henry Mintzberg Let me suggest that you should, because what we’ve been calling a financial crisis is actually one of management. Corporate America has had too much … Continue reading

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Management Improvement Carnival #74

Curious Cat Management Improvement Blog Carnival What Else Can Software Development and Testing Learn from Manufacturing? Don’t Forget Design of Experiments (DoE). by Justin Hunter – “In short, Design of Experiments methods are a proven approach to creating and manage … Continue reading

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Workers Allowed Recreational Use of the Internet are More Productive

Freedom to surf: workers more productive if allowed to use the internet for leisure “People who do surf the Internet for fun at work – within a reasonable limit of less than 20% of their total time in the office … Continue reading

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Dr. Deming Webcast on the 5 Deadly Diseases

The W. Edwards Deming Institute has posted Dr. Deming’s 1984 video on the 5 deadly diseases of western management. Lack of constancy of purpose Emphasis on short term profits – “creative” accounting, focus on quarterly profits Annual Performance Appraisals – … Continue reading

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Management Improvement Carnival #73

Curious Cat Management Improvement Blog Carnival The Maddening Effectiveness of Root-Cause Analysis – “And I wonder: how often this is a subtle blockage to individuals and teams doing good root cause analysis? How often am I fearful of Really Knowing … Continue reading

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Blame the Road – Not the Person

The system is responsible for 90, 92, 94, 97% of problems – W. Edwards Deming. Fix the system, don’t blame the people. When you seek system fixes you approach situations differently than if you search for people to blame. By … Continue reading

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YouTube Uses Multivariate Experiment To Improve Sign-ups 15%

Google does a great job of using statistical and engineering principles to improve. It is amazing how slow we are to adopt new ideas but because we are it provides big advantages to companies like Google that use concepts like … Continue reading

Posted in Customer focus, Data, Design of Experiments, Google, IT, Management, Process improvement, Quality tools, quote, Science, Software Development, Statistics | Tagged , , , , , , , , , , , | 2 Comments

Baking in Quality to Software Development

One of the reasons my organizations switched to Ruby on Rails for software development was the great integration with automated testing. We always wanted to have good test coverage on our software applications (which are web applications – some used … Continue reading

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