Category Archives: Deming

The Public Sector and Deming

In, Public Management-The Bush Administration, Paul Soglin, former Mayor of Madison Wisconsin, quotes one of Deming’s 14 obligations of management: W. Edwards Deming’s point number ten is, “Eliminate slogans, exhortations, and targets for the workplace.” In looking for online background … Continue reading

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Management Lessons from Terry Ryan

Management Lessons from Terry Ryan: Humility, Stability & Personality from Management by Baseball: competitors in any endeavor figure anything easy must not be a very important differentiator (bass-ackwards of course, but the erroneous mental algebra is that if it was … Continue reading

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Quality, SPC and Your Career

Lead To Succeed [sigh, ASQ broke the link so I removed it, it sure gets tiring how backwards some organizations still are about using the internet, June 2010] by Stephen S. Prevette: * Succeed as a quality professional by branding … Continue reading

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Poka-Yoke Assembly

Got Boondogle asks, Do you Read Instructions Carefully Before Assembly? Nope, I don’t. I expect I can make a quick judgment if I really need to or I basically get it and can put things together well enough. I expect … Continue reading

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Performance of People and Appraisal

The Statistical and Scientific Thinking blog, by John Dowd, has several interesting posts on the Performance of People [the broken link was removed]: Why can’t performance be numerically rated and ranked? It can’t be defined operationally, it can’t be measured … Continue reading

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Landscaping Firm Following Deming

Building a landscaping firm Brickman by Brickman [the broken link was removed] by Steve Berberich Each Brickman branch operates with a standard production model that the company developed in the late 1970s with consultant and renowned statistician W. Edwards Deming, … Continue reading

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Management Improvement Flavors

Lean Manufacturing Visionary Jim Womack On Frontiers Of Lean Thinking [broken link has been removed], webcast and additional questions and answers: Question: For a firm seeking to improve — what comes first? Six Sigma quality or lean implementation? James Womack: … Continue reading

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Not the End of Process

The End of Process by Ross Mayfield If a knowledge worker has the organization’s information in a social context at their finger tips, and the organization is sufficiently connected to tap experts and form groups instantly to resolve exceptions — … Continue reading

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Managing Innovation

TQM, ISO 9000, Six Sigma: Do Process Management Programs Discourage Innovation? “In the appropriate setting, process management activities can help companies improve efficiency, but the risk is that you misapply these programs, in particular in areas where people are supposed … Continue reading

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Bill Hunter and Peter Scholtes

Topic: Management Improvement I have recently updated Peter Scholtes‘ web site (author of the Team Handbook and the Leader’s Handbook) and created a new web site for my father: Bill Hunter – williamghunter.net. They were friends and colleagues. I frequently … Continue reading

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