Category Archives: Deming

Quotas are Not the Answer

Posted on March 5, 2008 by John Hunter

Rich Sharpe posted to his blog on his recent reading of Dr. Deming – The American Who Taught the Japanese About Quality by Rafael Aguayo in Lean Programming and Dr. Deming. And he posted a response he received from Rafael … Continue reading →

Posted in Books, Deming, Management, Systems thinking | Tagged , , | Comments Off on Quotas are Not the Answer

Customers Get Dissed and Tell

Posted on February 28, 2008 by John Hunter

There are those rare companies where interacting with them is not a dreaded experience: Trader Joe’s, Southwest Airlines, Ritz Carlton, Crutchfield, Cannon, Groovix. There are not many. And even just providing something that just works is seen as a treat. … Continue reading →

Posted in Customer focus, Deming, Management, Psychology | Tagged , , , , , , , , | 7 Comments

Corporations Do Not Exist Solely to Maximize the Bottom Line

Posted on February 26, 2008 by John Hunter

Do corporations exist solely to maximize their bottom lines? We don’t think so., Forbes Magazine: When Bill Gates suggested recently that corporations should sacrifice profits to the public welfare, practicing what he called “creative capitalism,” he wasn’t the first robber … Continue reading →

Posted in Deming, Economics, Management, Toyota Production System (TPS) | Tagged , , , , , | 3 Comments

USA Spent $2.1 Trillion on Health Care in 2006

Posted on February 20, 2008 by John Hunter

The percent of GDP spent on health care in the USA increased again in 2006 – to 16%. Health care spending reached a total of $2.1 trillion, or $7,026 per person in 2006, up from $6,649 per person in 2005. … Continue reading →

Posted in Deming, Economics, Health care | Tagged , | 5 Comments

Don’t Use Performance Appraisals

Posted on February 11, 2008 by John Hunter

I like to continue to push for some things that might not seem achievable to many. It is too easy to accept that things have to stay the way they are. Several of Dr. Deming’s list of Seven Deadly Management … Continue reading →

Posted in Deming, Management, Performance Appraisal, Psychology, Respect | 5 Comments

New – Different – Better

Posted on February 8, 2008 by John Hunter

Comment on New or Different? by Matthew May: So don’t worry about new and different. Ask yourself: Is this clearly better than what’s out there now? And if you think about it, that’s a question you should never stop asking. … Continue reading →

Posted in Deming, Innovation, Management, Process improvement | Tagged , , , | 4 Comments

Improvement Through Designed Experiments

Posted on February 4, 2008 by John Hunter

The Rationale of Scientific Experimentation by John Dowd explains the value of designed experiments. Another difficulty in industrial experimentation is the existence of interactions. As has been stated, manufacturing processes are complex with many factors involved. In many processes these … Continue reading →

Posted in Data, Deming, Design of Experiments, Management, Science, Statistics | Comments Off on Improvement Through Designed Experiments

Creating Jobs

Posted on January 19, 2008 by John Hunter

Do Lean Companies Create Fewer Jobs? No, they create more. If you assume the lean company grows sales at the same rate as some poorly management company then it may well be that the lean company creates fewer jobs. However … Continue reading →

Posted in Career, Deming, Economics, Lean thinking, Management, Popular, Systems thinking | Tagged , , , , | 5 Comments

Stratification and Systemic Thinking

Posted on January 6, 2008 by John Hunter

I am reading a fascinating book by Jessica Snyder Sachs: Good Germs, Bad Germs. From page 108: At New York Hospital, Eichenwald and infectious disease specialist Henry Shinefield conceived and developed a controversial program that entailed deliberately inoculating a newborn’s … Continue reading →

Posted in Creativity, Data, Deming, Health care, Innovation, Management, Quality tools, Science, Statistics, Systems thinking | Tagged , , , , , , | 2 Comments

Communicating Change

Posted on December 29, 2007 by John Hunter

Response to: Sales Compensation Plan Changes [the broken link has been removed] I believe the best way to communicate such changes is to explain how they tie into the long term vision of the organization. This requires that such a … Continue reading →

Posted in Deming, Management, Systems thinking | Tagged , , , , | 5 Comments