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Category Archives: Deming
Deming: There is No True Value
There is no true value of anything: data has meaning based on the operational definition used to calculate the data. Walter Shewhart’s Statistical Method from the Viewpoint of Quality Control, forward by W. Edwards Deming: There is no true value … Continue reading
Russell L. Ackoff: 1919 -2009
We lost another of the absolutely best minds in management history, this week. Somehow, many managers, do not know of Russell Ackoff’s ideas. I find that amazing. Dr. Ackoff is one of two management thinkers that any manager, that is … Continue reading
Posted in Deming, Innovation, Management, Respect, Systems thinking
Tagged Ackoff, Deming, management, respect for people, Systems thinking
4 Comments
Worker Retention at Zappos
Tony Hsieh, chief executive of Zappos, spoke at a recent y-combinator event (two great organizations we have mentioned before). Facebook and Zappos’s Different Views on Worker Retention “We actually want our employees stay with the company for a long time, … Continue reading
Posted in Creativity, Deming, Fun, Management, Psychology, Respect, Systems thinking
Tagged aim, Creativity, Deming, long term thinking, management, managing people, respect for people
2 Comments
2009 Deming Prize
The Union Japanese Scientists and Engineers (JUSE) has awarded Niigata Diamond Electric (Japan) and Siam White Cement Company (Thailand) the Deming prize. Organizations receiving the Deming Prize since 2000 by country (prior to that almost all winners were from Japan): … Continue reading
Five Managerial Fallacies Concerning Layoffs
The Top Five Managerial Fallacies Concerning Layoff Survivors by David Noer, author of Healing the Wounds: Overcoming the Trauma of Layoffs and Revitalizing Downsized Organizations. The overwhelming consensus of downsizing research is that layoffs do not achieve their going in … Continue reading
Posted in Deming, Management, Psychology, Respect
Tagged Career, layoffs, management, Psychology, respect for people
2 Comments
Extrinsic Incentives Kill Creativity
If you read this blog, you know I believe extrinsic motivation is a poor strategy. This TED webcast Dan Pink discusses studies showing extrinsic rewards failing. This is a great webcast, definitely worth 20 minutes of your time. “you’ve got … Continue reading
An Introduction to Deming’s Management Ideas by Peter Scholtes (webcast)
An Introduction to Deming’s Management Teaching and Philosophy by Peter Scholtes – webcast from the Annual W. Edwards Deming Institute conference in Madison, Wisconsin, November 9th, 2008. My previous post on this speech: 6 Leadership Competencies. Next month, the Annual … Continue reading
Posted in Creativity, curiouscat.com, Deming, Education, Innovation, Lean thinking, Management, Performance Appraisal, Popular, Process improvement, Psychology, quote, Respect, Science, Systems thinking, webcast
Tagged curiouscat, Deming, Innovation, management, management webcast, Performance Appraisal, Peter Scholtes, Popular, quote, respect for people, Systems thinking, webcast
4 Comments
Dr. Deming Webcast on the 5 Deadly Diseases
The W. Edwards Deming Institute has posted Dr. Deming’s 1984 video on the 5 deadly diseases of western management. Lack of constancy of purpose Emphasis on short term profits – “creative” accounting, focus on quarterly profits Annual Performance Appraisals – … Continue reading
Blame the Road – Not the Person
The system is responsible for 90, 92, 94, 97% of problems – W. Edwards Deming. Fix the system, don’t blame the people. When you seek system fixes you approach situations differently than if you search for people to blame. By … Continue reading
Posted in Creativity, Data, Deming, Economics, Health care, Management, Systems thinking
Tagged Creativity, Deming, Economics, Health care, health care system, Innovation, Systems thinking
5 Comments
Baking in Quality to Software Development
One of the reasons my organizations switched to Ruby on Rails for software development was the great integration with automated testing. We always wanted to have good test coverage on our software applications (which are web applications – some used … Continue reading
