Category Archives: Data

Customer Un-focus

Counties caught in conundrum: getting Amish to take food stamps [the broken link was removed] by John Horton Accepting public assistance is verboten within the Amish culture. It simply is not done. But Taylor is under orders to at least … Continue reading

Posted in Customer focus, Data, Management, Public Sector | Tagged , , , | 2 Comments

Common Cause Variation

Every system has variation. Common cause variation is the variation due to the current system. Dr. Deming increased his estimate of variation due to the system (common cause variation) to 97% (earlier in his life he cited figures around 80%). … Continue reading

Posted in Data, Deming, Management, Quality tools, Theory of Constraints | Tagged , , , , , , | 2 Comments

Ackoff’s F-laws: Common Sins of Management

Russ Ackoff once again does a great job of providing insight into management. I highly recommend A Little Book of f-Laws [the broken link was removed] where Ackoff, with Herbert Addison and Sally Bibb, present 13 common sins of management, … Continue reading

Posted in Data, Deming, Management, Management Articles, quote | Tagged , | 1 Comment

Information Quality In Health Care

The Life and Death Results of Information Quality by Doug Johnson: I believe poor information and the inability to make medical decisions with correct, complete and timely information kills more people than any single disease in the United States. In … Continue reading

Posted in Data, Health care, Management | Comments Off on Information Quality In Health Care

Information Quality

The 14 Points of Information Quality Transformation [the broken link was removed] by Larry English, looks at Deming’s 14 obligations of management form information quality perspective: Drive out fear of data uncertainty or data errors. Create a nonblame, nonjudgmental environment. … Continue reading

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Righter Performance Appraisal

Speaking of “doing the wrong things righter” Microsoft has eliminated forced rankings in performance appraisal: to do performance appraisals righter. Microsoft exec puts her stamp on human resources: The forced curve was company policy. And it climbed up a list … Continue reading

Posted in Data, Management, Performance Appraisal, Psychology, Systems thinking | Tagged , , , , | 1 Comment

Evidence-based Management

Bob Sutton’s writing includes the excellent article “Management Advice: Which 90% is Crap?” (which we discussed in: Management Advice Failures) and the Knowing Doing Gap. I just discovered his blog today which is quite good: Work Matters. A recent post includes some good advice on data and process improvement Continue reading

Posted in Creativity, Data, Deming, Health care, Management, Process improvement | Tagged , , | 1 Comment

Toyota Targets 50% Reduction in Maintenance Waste

Inside the Toyota Maintenance Reduction 50 Percent by Paul V. Arnold (sadly the site broke the link, so I removed it): First, it is Maintenance Reduction 50 Percent, not Cost Reduction 50 Percent or Employee Reduction 50 Percent. “The goal … Continue reading

Posted in Data, Deming, Lean thinking, Management, Management Articles, Process improvement, Toyota Production System (TPS) | Tagged , , , | 4 Comments

Distort the System

From our post: Targets Distorting the System, Dr. Brian Joiner: spoke of 3 ways to improve the figures: distort the data, distort the system and improve the system. Improving the system is the most difficult. Another example of this in … Continue reading

Posted in Data, Deming, Management, Systems thinking | Tagged , , , , , | 6 Comments

Manufacturing Value Added Economic Data

In our post on Manufacturing and the Economy we examined global manufacturing value added economic data. The World Bank has provided updated data, for 2002, which we provide below. In, Global Manufacturing Data by Country, we explored data from the … Continue reading

Posted in Data, Economics, Manufacturing, quote | 3 Comments