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Monthly Archives: December 2007
Communicating Change
Response to: Sales Compensation Plan Changes [the broken link has been removed] I believe the best way to communicate such changes is to explain how they tie into the long term vision of the organization. This requires that such a … Continue reading
Posted in Deming, Management, Systems thinking
Tagged change, communication, management, purpose, Systems thinking
5 Comments
Carnival of Human Resources #23
Carnival of Human Resources #23 by Ann Bares: The purpose of performance management, according to my favorite definition, is to create an environment where successful performance is a high probability outcome. What could be more important? And, yet, is there … Continue reading
Posted in Carnival, Management
Comments Off on Carnival of Human Resources #23
Bigger Impact: 15 to 18 mpg or 50 to 100 mpg?
This is a pretty counter-intuitive statement, I believe: You save more fuel switching from a 15 to 18 mpg car than switching from a 50 to 100 mpg car. But some simple math shows it is true. If you drive … Continue reading
Posted in Data, Psychology, Science, Statistics
3 Comments
Management Improvement Carnival #25
Please submit your favorite management posts to the carnival. Read the previous management carnivals. Some theoretical thinking by John Dowd – “Deming was fond of saying, ‘management is prediction‘ and, in this, I think he was exactly right. Management never … Continue reading
Posted in Carnival, Management
1 Comment
Deming Companies
I get asked for examples of Deming managed companies fairly often. And recently I have had a number of such requests. So I figured I would provide an answer as a blog post. First, Dr. Deming would respond to such … Continue reading
Posted in Deming, Management, Popular, Toyota Production System (TPS)
Tagged curiouscat, Deming, Toyota
7 Comments
Great Visual Instruction Example
This does a great job of explaining what you need to know clearly. While this presentation for Azithromycin doesn’t prevent a mistake it sure makes it much more likely that the process can be completed successfully. We need more effort … Continue reading
Posted in Health care, Management, Psychology, Quality tools
Tagged Health care, Lean thinking, poka yoke, usability, visual instructions
Comments Off on Great Visual Instruction Example
Performance Appraisals are Worse Than a Waste of Time
Appraisals are a waste of Time Most British workers will certainly leave their appraisal fired up and motivated, but only to look for a new job, new research from workplace and HR body Investors in People has concluded. Nearly half … Continue reading
Posted in Deming, Management, Performance Appraisal, Psychology, Respect
Tagged Deming, Performance Appraisal, respect for people, system thinking, UK
4 Comments
Dr. Deming 4 Day Seminar
The W. Edwards Deming Institute is sponsoring a 4 day seminar using videos of Dr. Deming’s seminars and facilitated by Ed Baker, Dave Nave, and Joyce Orsini: Quality, Productivity, and Competitive Position. Ed Baker was the person at Ford responsible … Continue reading
Posted in Career, Deming, Education, Management, Systems thinking
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Capital Crescent Trail Photos
I have posted some photos from my walk last year on the Capital Crescent Trail in Washington DC. The Capital Crescent Trail goes along the Potomac River in Washington DC (on the C&O towpath). I hiked first along the Arlington, … Continue reading
The Power of a Checklist
Great article on The Checklist – If something so simple can transform intensive care, what else can it do? by Atul Gawande A decade ago, Israeli scientists published a study in which engineers observed patient care in I.C.U.s for twenty-four-hour … Continue reading