Monthly Archives: January 2007

Focus on Quality and…

Recipe For Success [the broken link was removed]: “Recipe for Success: Focus on Quality, Reduce Work-in-Progress, Balance Capacity against Demand, Prioritize” These four statements really boil down all my management teaching in to four actionable directives that will deliver significant … Continue reading

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Newt on Management History

The new Newt thing [the broken link was removed] “I don’t mean to be argumentative,” he says, as he scribbles a chart on the history of management reform, tucking dates alongside names like Motorola and Deming and Ohno, all the … Continue reading

Posted in Deming, Management, Public Sector | Tagged | 1 Comment

Systems Improvement Example

Interesting paper – The Dynamics of Crowd Disasters: An Empirical Study [the broken link was removed] (see other interesting material on the website). Systems thinking allowed the engineers to design a solution that wasn’t about enforcing the existing rules more … Continue reading

Posted in Science, Systems thinking | Tagged , | 2 Comments

Knowledge Management – Management is Prediction

This presentation web video discusses the idea of managing corporate information: Seamless Information Capture and Discovery for Corporate Memory [the broken link was removed]. The video focuses on discussing technical solutions. The most important factor to me, is the value … Continue reading

Posted in Creativity, IT, Quality tools, Systems thinking | 5 Comments

Reacting to Product Problems

Previously we posted on recalls at Toyota and Sony. Recently Toyota announced another large recall. Investor’s Business Daily writes on the topic in: The Ups And Downs Of Doing Product Recalls – Japan-Style [the broken link was removed]: Kitayama also … Continue reading

Posted in Deming, Management, Manufacturing, Systems thinking, Toyota Production System (TPS) | Tagged , , , | Comments Off on Reacting to Product Problems

Performance Measures and Statistics Course

Performance Measures and Statistics Course [the broken link was removed] – free course materials from a 2 day training course by Steven Prevette. Topics include: Dr. Deming’s red bead experiment, operational definitions, selecting performance targets, SPC, theory of variation, case … Continue reading

Posted in Education, Statistics | Tagged , , | 1 Comment

Think Long Term Act Daily

Great stuff from the DailyKaizen [the broken link was removed]: Over the last three months we have been working to incorporate PDCA discipline into our Model Line planning process. We are quite literally building a new management system in the … Continue reading

Posted in Deming, Management, Process improvement, Systems thinking | Tagged | 1 Comment

Management Improvement Carnival #3

More links to interesting management improvement blog posts. Lean IT – what comes first, technology or waste reduction? by Kent Blumberg – “rather than pushing technology on people and processes (the traditional top-down approach), Toyota looks to the people and … Continue reading

Posted in Books, Carnival, IT, Management | 2 Comments

UK National Health System Management

Another article on the UK national health system using lean thinking: In the drive to save the NHS, I’m choosing a Toyota by Simon Caulkin: So the lessons of Toyota come out rather differently from what you might expect. Large … Continue reading

Posted in Deming, Health care, Management | 1 Comment

Performance Appraisals – Is Good Execution the Solution?

Performance review proponents say the way it is done matters most[the broken link was removed] (based on reaction to: Performance appraisals get low marks[the broken link was removed]): Deming, it seems, has many fans. His view of performance reviews? He … Continue reading

Posted in Deming, Performance Appraisal, Systems thinking | Tagged , , , , | 3 Comments