Tag Archives: Six sigma

Fast Company Interview: Jeff Immelt

Fast Company Interview: Jeff Immelt, CEO, GE. What makes a growth leader today, and how does that differ from the sort of leader who was effective at GE in the past? GE has always been a believer in leadership development. When the economy was growing 5% a year, when oil was $14 a barrel, and when the world was at peace, the science of management was all about the how-to. That was the how-to generation. You didn’t have to think … Continue reading →

Posted in Innovation, Management, Process improvement, quote, Six sigma, Systems thinking | Tagged , , , , | 6 Comments

Marketers Are Embracing Statistical Design of Experiments

Marketers Are Embracing Statistical Design of Experiments (site broke link so I removed it) by Richard Burnham. Crayola® conducts an e-mail marketing DOE to attract parents and teachers to their new Internet site. The company discovers a combination of factors that makes their new e-mail pitch three-and-a-half times more effective than the control. (Harvard Business Review, October 2001, “Boost Your Marketing ROI with Experimental Design,” Almquist, Wyner.) … Marketers can’t always be certain what triggers buyers to respond. In the … Continue reading →

Posted in Design of Experiments, Management Articles, Six sigma, Statistics | Tagged , , | 2 Comments

Six Sigma and the Evolution of Statistical Management Methods

Six-Sigma: the Evolution of 100 Years of Business Improvement Methodology (pointy haired bosses broke the link so I removed it) by Ronald D. Snee. The article includes a nice very quick summary of the development of statistical methods to aid management improvement in the last 100 years. Then the article gives a good overview of Six Sigma. There are four aspects of the Six-Sigma method… First, Six-Sigma places a clear focus on getting bottomline results… Next, Six-Sigma builds on improvement … Continue reading →

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Roger Hoerl’s Perspective on the Future of Six-Sigma

One Perspective on the Future of Six-Sigma by Roger Hoerl. Originally published in the International Journal of Six Sigma and Competitive Advantage 2004 – Vol. 1, No.1 pp. 112 – 119. Six-Sigma has maintained momentum for over ten years now, longer than many pundits expected. However, the key question remains: how long will Six-Sigma remain front-page news? The answer is that it will remain front-page news as long as it delivers front-page results. A second, and related question is: how … Continue reading →

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The Pitfalls of Six Sigma

The Pitfalls of Six Sigma [the broken link was removed]: Six sigma has strong advocates in the manufacturing world for its ability to help factories get lean, but many companies are feeling that their time and financial investment in six sigma has been wasted. Problems with implementation have caused financial and organizational setbacks. Some companies are strongly suggesting, and at times actually demanding their suppliers to adopt six sigma in their operations or run the risk of losing business. Many … Continue reading →

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Search for Improvement With Complex Six Sigma

Search for Improvement With Complex Six Sigma [the broken link was removed] by Helen D’Antoni: To understand what companies are doing to curtail costs while improving performance, InformationWeek’s sister publication, Optimize magazine, conducted a survey of 156 business-technology executives, asking them about their company’s business-process frameworks, quality models, and technology standards. … of the 156 business-technology executives surveyed by Optimize Research, fewer than 40% report their company even employs Six Sigma.

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Management Improvement Books

My recent post on Statistics for Experimenters: Design, Innovation, and Discovery , 2nd Edition reminds me I have not mentioned other good books that have been published recently. Three great books published last year are: Six Sigma Beyond the Factory Floor by Ronald D. Snee and Roger W. Hoerl. Good Business: Leadership, Flow, and the Making of Meaning by Mihaly Csikszentmihalyi Presence: Human Purpose and the Field of the Future by Peter Senge, C. Otto Scharmer, Joseph Jaworski and Betty … Continue reading →

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Who Influences Your Thinking?

Comments on Who Influences Your Thinking? [broken link removed] – Survey results [broken link removed] > 1. Are people getting most of their information > from other sources? That would be my guess. Similar to the phenomenon of “the long tail” which is an interesting topic in its own right. We tend to focus on the popular few (books, musicians, movies, authors, computer programs…) but often the sum of the less popular many is more significant. See: The Long Tail … Continue reading →

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Statistics for Experimenters – Second Edition

The classic Statistics for Experimenters has been updated by George Box and Stu Hunter, two of the three original authors. Bill Hunter, who was my father, and the other author, died in 1986. Order online: Statistics for Experimenters: Design, Innovation, and Discovery , 2nd Edition by George E. P. Box, J. Stuart Hunter, William G. Hunter. I happen to agree with those who call this book a classic, however, I am obviously biased. Google Scholar citations for the first edition … Continue reading →

Posted in Books, Data, Design of Experiments, Innovation, Management, Manufacturing, Six sigma, Statistics | Tagged , , , , , , , , , , , | 2 Comments

Six Sigma and Deming Philosophies

My oversimplified view is that the Deming philosophy aims to improve the system and Six Sigma is about improving within the current system. I think several Six Sigma efforts over the past 10 years have improved upon what many organizations tried with TQM, in large part by

1) putting substantial effort (significant training and application) into using statistical tools to improve

and 2) more focus on results (especially short term results) Continue reading →

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Management Improvement History

I do believe we need to improve our practice of Quality (and to do that we need to understand what happened in the past and why it was not more successful). The idea that Design of Experiments (DoE) was at the core of some Quality Movement to me is not at all accurate. In my experience only a few Quality professionals today understand what it means and how it should be applied. The idea that it was common place in the 40’s I seriously doubt (though I don’t have first hand knowledge of this). I find it difficult to believe we would have decided to stop using DoE if it was commonly done previously. The understanding I have from those that should know (like George Box and previously my father – Bill Hunter) is that it was not at all common practice and still is not outside of a few industries and even there it is isolated in the domain of a few experts. Continue reading →

Posted in Deming, Design of Experiments, Lean thinking, Management, Popular, Process improvement, Quality tools, Six sigma, Statistics | Tagged , , , , , , , , , , , , | 4 Comments