Tag Archives: Psychology

Stop Demotivating Employees

Posted on April 20, 2006 by John Hunter

Why Your Employees Are Losing Motivation [broken link removed – Harvard is extremely bad about breaking links, which is an indication of how little they think about anything but the short term] by David Sirota, Louis A. Mischkind, and Michael … Continue reading →

Posted in Deming, Management, Management Articles, Popular, Psychology | Tagged management, managing people, Psychology, respect for people, short term thinking | 18 Comments

Problems with Bonuses

Posted on April 3, 2006 by John Hunter

What sort of bonuses should we pay? by Seth Godin: Money, it’s been shown time and time again, is a demotivator. I’m not talking about a fair or even generous salary. Being a cheapskate is no way to find a … Continue reading →

Posted in Deming, Management, Performance Appraisal, Psychology, Systems thinking | Tagged bonus, Deming, demotivate, extrinsic motivation, incentives, Psychology | 5 Comments

Fear Remains a Toyota Motivator

Posted on March 23, 2006 by John Hunter

First, don’t let the title fool you, this is not an indication Toyota is going against Deming’s obligation of management to “Drive out fear and build trust so that everyone can work effectively”. Deming was talking about driving out the … Continue reading →

Posted in Deming, Lean thinking, Management, Management Articles, Psychology, Toyota Production System (TPS) | Tagged fear, Psychology, Toyota | Comments Off

Flow

Posted on March 22, 2006 by John Hunter

“Flow” and Mihaly Csikszentmihalyi [the broken link was removed] by David Farmer: How does it feel to be in “the flow”? 1. Completely involved, focused, concentrating – with this either due to innate curiosity or as the result of training … Continue reading →

Posted in Creativity, Management, Psychology, Systems thinking | Tagged interactions, organization as a system, Psychology, respect for people, Theory of Constraints | 3 Comments

Change is not Improvement

Posted on January 25, 2006 by John Hunter

In response to: Why executives order reorgs [the broken link was removed] We trained hard… but it seemed that every time we were beginning to form up into teams we would be reorganized. I was to learn later in life … Continue reading →

Posted in Deming, Management, quote | Tagged change, continual improvement, critical thinking, Psychology, quote, teams | 5 Comments

Management Lessons from Terry Ryan

Posted on January 4, 2006 by John Hunter

Management Lessons from Terry Ryan: Humility, Stability & Personality from Management by Baseball: competitors in any endeavor figure anything easy must not be a very important differentiator (bass-ackwards of course, but the erroneous mental algebra is that if it was … Continue reading →

Posted in Deming, Innovation, Management, Psychology | Tagged change, Creativity, Innovation, leadership, management, management history, Psychology, workplace improvement | 1 Comment

Performance of People and Appraisal

Posted on December 5, 2005 by John Hunter

The Statistical and Scientific Thinking blog, by John Dowd, has several interesting posts on the Performance of People [the broken link was removed]: Why can’t performance be numerically rated and ranked? It can’t be defined operationally, it can’t be measured … Continue reading →

Posted in Deming, Management, Performance Appraisal, Psychology, Respect | Tagged managing people, Performance Appraisal, Psychology | Comments Off

Superior Customer Experiences

Posted on November 19, 2005 by John Hunter

Grow Your Business Through Superior Customer Experiences [the broken link was removed] by D. Randall Brandt and Rodger Stotz: In that study, Oakley found that there is a direct link between employee satisfaction and customer satisfaction, and between customer satisfaction … Continue reading →

Posted in Customer focus, Management, Management Articles, Psychology | Tagged Customer focus, organization as a system, Psychology | Comments Off

The Quick Fix

Posted on October 10, 2005 by John Hunter

The Fall 2005 issue of the Deming Institute newsletter (I removed the broken link) includes a copy of a letter Dr. Deming sent to Time magazine in 1981. Dear Sir, Your article about Japan in TIME for 30 March 1981 … Continue reading →

Posted in Deming, Management | Tagged Deming, Management, Psychology, short term thinking | 7 Comments

Collaboration Rules

Posted on August 17, 2005 by John Hunter

Collaboration Rules [broken link was removed] by Philip Evans and Bob Wolf: We have found that Toyota’s managerial methods resemble, in a number of their fundamentals, the workings of the Linux community; the Toyota Production System (TPS) owes some of … Continue reading →

Posted in Toyota Production System (TPS) | Tagged lean manufacturing, Psychology, Toyota Production System (TPS) | Comments Off