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Tag Archives: process thinking
European Blackout: Human Error-Not
German utility E.On says major European blackout was caused by human error [the broken link was removed] Germany utility E.On AG said Wednesday that a European-wide blackout earlier this month that left millions without power was the result of human … Continue reading
Find the Root Cause Instead of the Person to Blame
When encountering a problem or defect the inclination of many is to find a person to blame. W. Edwards Deming believed that the system was responsible for 93% of the problems and over time he increased that number to at … Continue reading
Why are you afraid of process?
Why are you afraid of process? by Seth Godin I spend a lot of time railing against organizations and teams that fall in love with process at the expense of innovation. This is not a post about that. It’s about … Continue reading
Using Design of Experiments
How to Institute DOE in Your Company (link broken – removed) by Davis Balestracci: DOE works, but I don’t need to sell that to the readers of this newsletter. But as certain as we all are, no one can deny … Continue reading
Not the End of Process
The End of Process by Ross Mayfield If a knowledge worker has the organization’s information in a social context at their finger tips, and the organization is sufficiently connected to tap experts and form groups instantly to resolve exceptions — … Continue reading
Posted in Deming, Innovation, Management Articles, Process improvement
Tagged process thinking, Software Development
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Process Leadership
Process Leadership [the broken link was removed] by Daniel T Jones: the most promising approach is to create a small team, led by a high potential executive, operating initially outside the normal departmental structure and reporting to the top. They … Continue reading
Posted in Lean thinking, Management Articles, Process improvement
Tagged process thinking
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Managing Innovation
TQM, ISO 9000, Six Sigma: Due Process Management Programs Discourage Innovation? [the broken link was removed – so many organizations show how unable they are to act with a concern for anything but the very short term] “In the appropriate … Continue reading
Posted in Deming, Innovation, Management
Tagged Creativity, Innovation, managing people, organization as a system, process thinking
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