Tag Archives: Innovation

Blame the Road – Not the Person

Posted on August 19, 2009 by John Hunter

The system is responsible for 90, 92, 94, 97% of problems – W. Edwards Deming. Fix the system, don’t blame the people. When you seek system fixes you approach situations differently than if you search for people to blame. By … Continue reading →

Posted in Creativity, Data, Deming, Economics, Health care, Management, Systems thinking | Tagged , , , , , , | 5 Comments

YouTube Uses Multivariate Experiment To Improve Sign-ups 15%

Posted on August 17, 2009 by John Hunter

Google does a great job of using statistical and engineering principles to improve. It is amazing how slow we are to adopt new ideas but because we are it provides big advantages to companies like Google that use concepts like … Continue reading →

Posted in Customer focus, Data, Design of Experiments, Google, IT, Management, Process improvement, Quality tools, quote, Science, Software Development, Statistics | Tagged , , , , , , , , , , , | 2 Comments

Zappos and Amazon Sitting in a Tree…

Posted on July 23, 2009 by John Hunter

Amazon is acquiring the unique company – Zappos: we have written about Zappos previously: Paying New Employees to Quit. Jeff Bezos uses the webcast above to talk to the employees of Zappos. Excellent job. The letter from Tony Hsieh, the … Continue reading →

Posted in Creativity, Customer focus, Deming, Fun, Innovation, Investing, Management, Respect, Systems thinking | Tagged , , , , , , , | 7 Comments

Toyota Develops Thought-controlled Wheelchair

Posted on June 30, 2009 by John Hunter

Toyota has developed a thought-controlled wheelchair (along with Japanese government research institute, RIKEN, and Genesis Research Institute). Honda has also developed a system that allows a person to control a robot through thoughts. Both companies continue to invest in innovation … Continue reading →

Posted in Creativity, Deming, Innovation, Lean thinking, Management, Science, Toyota Production System (TPS) | Tagged , , , , , | 2 Comments

Google Innovates Again with Google Wave

Posted on June 25, 2009 by John Hunter

Google Wave is a new tool for communication and collaboration on the web, coming later this year. They are developing this as an open access project. The creative team is lead by the creators for Google Maps (brothers Lars and … Continue reading →

Posted in Creativity, Customer focus, Google, IT, Management, Process improvement, Software Development, webcast | Tagged , , , , , | 1 Comment

Pixar Movie Management Magic

Posted on May 29, 2009 by John Hunter

Image of Wall-e, from the Pixar film of the same name. Pixar’s secrets on display in ‘Up’ “I think it comes down to two basic things: one is that we’re run by artists. … John Lasseter is a film director, … Continue reading →

Posted in Management, Management Articles, Respect | Tagged , , , , | 1 Comment

Google’s Innovative Use of Economics

Posted on May 24, 2009 by John Hunter

Secret of Googlenomics: Data-Fueled Recipe Brews Profitability Google depends on economic principles to hone what has become the search engine of choice for more than 60 percent of all Internet surfers, and the company uses auction theory to grease the … Continue reading →

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Building a Great Workforce

Posted on April 13, 2009 by John Hunter

How P&G Finds and Keeps a Prized Workforce by Roger O. Crockett “We actually recruit for values,” says Chief Operating Officer Robert McDonald. “If you are not inspired to improve lives, this isn’t the company you want to work for.” … Continue reading →

Posted in Career, Customer focus, Deming, Innovation, Lean thinking, Management, Management Articles, Psychology, Systems thinking | Tagged , , , , , , | 1 Comment

Knowledge, Imagination, Innovation and Risk

Posted on March 23, 2009 by John Hunter

A consumer can seldom say today what new product or new service would be desirable and useful to him three years from now, or a decade from now. New product and new types of service are generated, not by asking … Continue reading →

Posted in Books, Creativity, Customer focus, Deming, Innovation, Management | Tagged , , | Comments Off on Knowledge, Imagination, Innovation and Risk

Applying Disruptive Thinking to the Healthcare Crisis

Posted on February 19, 2009 by John Hunter

Update: Sadly MIT delete the video. It is a shame educational institutions lose interest in knowledge just a couple years later. Thankfully we didn’t have to rely on the people deleting web content at universities to keep all the historical … Continue reading →

Posted in Health care, Innovation, Management, Management Articles, webcast | Tagged , , , , , | 3 Comments