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Search Results for: womack
Lean Education Meeting Slides
Presentation slides from the joint The Lean Aerospace Initiative [the broken link was removed] and LEAN joint meeting (October 16-18, 2006) are available [the broken link was removed – the links that relied on MIT to retain historical information using … Continue reading
Posted in Education, Management
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Management Improvement History and Health Care
Squeezing the fat from health care [the broken link was removed] by Hanah Cho is another article on lean healthcare. This one provides a better view of the overall picture – especially compared to all those claiming to be one … Continue reading
Posted in Health care, Management, Six sigma
Tagged Health care, Lean thinking
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Toyota Management Develops the New Camry
Toyota’s Globalization Takes Shape through the Camry, speech by Gary Convis: So, even though I accept Mr. Friedman’s point that our world is quickly changing, I also believe many of our age-old principles will continue to apply. Principles like quality… … Continue reading
Management Improvement Conferences
The Curious Cat Management Improvement Calendar includes several interesting conferences and seminars [the broken link was removed] taking place the rest of this year including: Deming Immersion Program [the broken link was removed] – an opportunity for no more than … Continue reading
Lean Podcast – Bodek
The lean blog has created their first podcast (they plan to make this a monthly feature) focused on Kaizen. I recommend it and look forward to more. They take after the good interviews they have posted in the past, including: … Continue reading
Posted in Lean thinking, Management, Respect, webcast
1 Comment
Lean Accounting: What’s It All About?
Lean Accounting: What’s It All About? [the broken link was removed] by Brian H. Maskell and Bruce L. Baggaley: Companies using Lean Accounting have better information for decision-making, have simple and timely reports that are clearly understood by everyone in … Continue reading
Dell, Reddit and Customer Focus
Reddit is a site for what’s new and popular on the web (votes by the user community rate web links). That user community is highly skewed toward software engineers who are a bit irreverent (as some of the language in … Continue reading
Posted in Customer focus, IT, Management
Tagged bad customer service, Customer focus, Systems thinking
10 Comments
Lean Enterprise Institute Expands
Lean Enterprise Institute Expands Services to Growing Lean Community [the broken link was removed] “LEI is introducing new programs, led by new people, at a new location to improve the practice of lean, the search for lean knowledge, and how … Continue reading
Posted in Lean thinking, Management
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Problems with Bonuses
What sort of bonuses should we pay? by Seth Godin: Money, it’s been shown time and time again, is a demotivator. I’m not talking about a fair or even generous salary. Being a cheapskate is no way to find a … Continue reading
Posted in Deming, Management, Performance Appraisal, Psychology, Systems thinking
Tagged bonus, Deming, demotivate, extrinsic motivation, incentives, Psychology
5 Comments
Good Customer Service Example
No More Lean Excuses [the broken link was removed] by Dan Jones I have recently been getting a striking reaction from many senior management audiences. They all agree that products have got vastly better over recent years, but they equally … Continue reading
Posted in Customer focus, Lean thinking, Management
Tagged Customer focus, customer service, usability
4 Comments
