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Search Results for: paul graham
Management Improvement Carnival #1
There have been a number of great post recently about management improvement: Amazon’s Long Public Haul by Kevin Meyer – “Amazon has now been around a while and has a loyal following. Their culture is apparently deep, at least for … Continue reading
Posted in Carnival, Customer focus, Innovation, Lean thinking, Management
5 Comments
Interviews with Innovators
Founders at Work: Stories of Startups’ Early Days by Jessica Livingston is an interesting looking book to be published in a few months. The book consists of interviews with founders of technology companies exploring the initial efforts to create a … Continue reading
Posted in Books, Creativity, Innovation, IT, Management, Management Articles, Software Development
Tagged Books, business, entrepreneur, Innovation, leadership
Comments Off on Interviews with Innovators
Our Policy is to Stick Our Heads in the Sand
Conversation with Boston Volkswagen [the broken link was removed] by Paul Graham I recently looked into getting a new car. The Kafkaesque conversation that resulted would have been funny if it were happening to someone else. If only Volkswagen could … Continue reading
Posted in Customer focus, Innovation, IT, Management
Tagged bad customer service, Customer focus, IT, Management
2 Comments
Dell, Reddit and Customer Focus
Reddit is a site for what’s new and popular on the web (votes by the user community rate web links). That user community is highly skewed toward software engineers who are a bit irreverent (as some of the language in … Continue reading
Posted in Customer focus, IT, Management
Tagged bad customer service, Customer focus, Systems thinking
10 Comments
Malcolm Gladwell – Synchronicity
Topic: Synchronicity – Management Improvement Today I had lunch with a friend of mine, Sean Stickle [the broken link was removed], who continually provides me with interesting ideas to contemplate. One of the things he mentioned during lunch was a … Continue reading
What Business Can Learn from Open Source
What Business Can Learn from Open Source by Paul Graham As usual Paul Graham’s new article is a great read. I think the most important of the new principles business has to learn is that people work a lot harder … Continue reading
Posted in IT, Management, Software Development
5 Comments
Web Seminar with Gerald Suarez: Better Thinking About Leadership
In2In offers some great opportunities for those interested in management improvement. Their conference is excellent. They also offer various conference calls with speakers knowledgeable about Deming and Ackoff’s ideas. These normally take the form of conference call presentations (similar to … Continue reading
Posted in Deming, Management, Public Sector, Systems thinking
Tagged Ackoff, Deming, leadership, learning, Public Sector, seminar, training
1 Comment
