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Category Archives: Deming
Better and Different
Reaction to Toyota: Better or Different? and Seth Godin’s post. The answer, as I see it, is to be better and different (when necessary). In Seth’s post he talks about challenging people to find not just better solutions but different … Continue reading
Posted in Deming, Innovation, Management, quote
Tagged continual improvement, Deming, Management, Process improvement
11 Comments
Forget Targets
Forget about targets – and decide what really matters by Simon Caulkin: The attraction of targets is their simplicity. But it’s a fatal one. As part of the misguided managerial obsession with quantification, they misapply partial, linear measures to a … Continue reading
Posted in Data, Deming, Management, Management Articles
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Problems Caused by Performance Appraisal
People are increasingly challenging the notion that we just have to live with performance appraisal systems. As usually, I will make my suggestion that chapter 9 of the Leader’s Handbook offers great material on performing without appraisal (and the rest of the book is great too). Continue reading
The Customer Knows Best?
The Customer Knows Best? Better Think Again by Anthony W. Ulwick It’s important to listen to customers – but not follow their words without skepticism. Ask them to design your next product and you’re likely to miss the mark, suggests … Continue reading
Posted in Customer focus, Deming, Innovation, Management, Management Articles
Tagged critical thinking, Customer focus, Data, evidence based management, organization as a system, variation
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Management: Geeks and Deming
Why Business Needs More Geeks [the broken link was removed] by Robert May: then along came Wall Street. Obsessed with quarterly profit increases and seeing them as disconnected from value creation, Wall Street encouraged businesses to think short-term. The things … Continue reading
Posted in Deming, Innovation, Management, Management Articles
Tagged Deming, IT, management, technology
2 Comments
Stop Demotivating Employees
Why Your Employees Are Losing Motivation [broken link removed – Harvard is extremely bad about breaking links, which is an indication of how little they think about anything but the short term] by David Sirota, Louis A. Mischkind, and Michael … Continue reading
Posted in Deming, Management, Management Articles, Popular, Psychology
Tagged management, managing people, Psychology, respect for people, short term thinking
18 Comments
Quality and Costs
Finding the balance between quality and cost [the broken link was removed] by Thomas Nolan Maureen Bisognano One of the steps toward a system for improving value is recognizing that waste removal is an essential component of that system, not … Continue reading
Posted in Deming, Management, Management Articles, Quality tools
Tagged management, Quality tools
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PBS Documentary: Improving Hospitals
Clare Crawford-Mason and Llyod Dobyns have teamed up on a new documentary. Previously they created If Japan Can-Why Can’t We? and the Deming Library Tapes. Good News – How Hospitals Heal Themselves (broken link was removed) A One-Hour Documentary Airing … Continue reading
Posted in Deming, Health care, Lean thinking, Management, Systems thinking
Tagged deadly diseases, Health care
9 Comments
Toyota Again Get Positive Press
Toyota Eyes Chance to Pass by Anthony Faiola, Washington Post: The mainstream press continues to note the success of Toyota. Toyota has been toying with hybrid engines for the past 20 years. But the company began to seriously pursue a … Continue reading
Posted in Deming, Lean thinking, Management, Toyota Production System (TPS)
Tagged Toyota
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Lean Manufacturing Success
Oshkosh Truck Driven to Succeed [the broken link was removed] by Arlen Boardman: Wuest said this reduced the order-to-delivery time from 12 to 16 weeks to seven days. It made better use of manufacturing space and reduced inventory-holding costs. He … Continue reading
Posted in Deming, Lean thinking, Management, Management Articles, Manufacturing
Tagged lean manufacturing
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