-
Tags
ASQ Influential Voices blogs Books Career Carnival commentary continual improvement Creativity curiouscat Customer focus customer service Data Deming Economics engineering Google Health care Innovation internet Investing IT John Hunter leadership lean manufacturing Lean thinking management Management managing people Manufacturing organization as a system Popular Process improvement Psychology Public Sector Quality tools quote respect for people Six sigma Software Development Statistics Systems thinking tips Toyota Toyota Production System (TPS) webcast
-
Categories
- Books
- Career
- Carnival
- China
- Competition
- Creativity
- curiouscat.com
- Customer focus
- Data
- Deming
- Design of Experiments
- Economics
- Education
- Fun
- Health care
- India
- Innovation
- Investing
- IT
- Lean thinking
- Management
- Management Articles
- Manufacturing
- Performance Appraisal
- Popular
- Process improvement
- Psychology
- Public Sector
- Quality tools
- quote
- Respect
- Science
- Six sigma
- Software Development
- Statistics
- Systems thinking
- Tags
- Theory of Constraints
- Toyota Production System (TPS)
- Travel photos
- UK
- webcast
Yearly Archives: 2009
Jeff Bezos Spends a Week Working in Amazon’s Kentucky Distribution Center
Photo of Jeff Bezos during the 2005 O’Reilly Emerging Technology Conference by James Duncan. Jeff Bezos, Amazon CEO, is working for a week in Amazon’s Kentucky distribution center. I hope, and based on his past, I believe, that he is … Continue reading
Posted in Books, Creativity, Customer focus, Deming, Lean thinking, Management, Process improvement, Psychology, quote, Respect, Systems thinking
Tagged Amazon, Bezos, gemba, leadership, management, Process improvement
5 Comments
Combinatorial Testing for Software
Combinatorial testing of software is very similar to the design of experiments work my father was involved in, and which I have a special interest in. Combinatorial testing looks at binary interaction effects (success or failure), since it is seeking … Continue reading
How to Create a Control Chart for Seasonal or Trending Data
Lynda Finn, President of Statistical Insight, has written an article on how to create a control chart for seasonal or trending data (where there is an underlying structural variation in the data). Essentially you need to account for the structural … Continue reading
Posted in Data, Deming, Management, Process improvement, Quality tools, Science, Statistics
Tagged Data, Deming, Process improvement, Quality tools, SPC, Statistics, variation
3 Comments
Knowledge, Imagination, Innovation and Risk
A consumer can seldom say today what new product or new service would be desirable and useful to him three years from now, or a decade from now. New product and new types of service are generated, not by asking … Continue reading
Posted in Books, Creativity, Customer focus, Deming, Innovation, Management
Tagged Books, Deming, Innovation
Comments Off on Knowledge, Imagination, Innovation and Risk
Management Improvement Carnival #58
Submit suggestions for the management improvement carnival. Visit the Curious Cat Management Library for online management improvement articles. No Blame Thinking by Mike Wroblewski – “It’s not who’s wrong, it’s what’s wrong. It’s not who’s right, it’s what’s right. All … Continue reading
Posted in Carnival, Management
Tagged blogs, Carnival, management
Comments Off on Management Improvement Carnival #58
Customer Friendly Terms of Use Language
The Aviary web site provides a very nice example of customer focus. They provide the legalese version of the terms of use and then explain what this actually mean in is simple terms. Good job. Legalese example 2. SITE CONTENT. … Continue reading
Posted in Customer focus, Psychology
Tagged Customer focus, internet, usability
Comments Off on Customer Friendly Terms of Use Language
NCAA Basketball Challenge 2009
Once again I have created a group on the ESPN NCAA Basketball Tournament Challenge for curiouscat college basketball fans. To participate, go to the curiouscat ESPN group and make your picks. I also created a second challenge, using Sportsline, that … Continue reading
Posted in Fun
Comments Off on NCAA Basketball Challenge 2009
USA Spent $2.2 Trillion or $7,421 Per Person on Health Care in 2007
Health spending in the United States grew 6.1 percent in 2007, to $2.2 trillion or $7,421 per person. For comparison the total GDP per person in China is $6,100. This continues the trend of health care spending taking an every … Continue reading
Posted in Deming, Economics, Health care
Tagged economic data, Economics, Health care
Comments Off on USA Spent $2.2 Trillion or $7,421 Per Person on Health Care in 2007
ER Checklist
The popular ER TV show highlighted the importance of using checklists in surgery yesterday. Such powerful quality tools, like the checklist, are just waiting to be used. But far too many fail to use these simple improvement tools. And in … Continue reading
Posted in Health care, Quality tools, webcast
Tagged Health care, health care system, lean healthcare, Quality tools, webcast
1 Comment
Harvard’s Masters of the Apocalypse
This article makes some good points, even if it is a bit sensationalist, and intentionally so: Harvard’s masters of the apocalypse by Philip Delves Broughton Business schools have shown a remarkable ability to miss the economic catastrophes unfolding before their … Continue reading →