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Yearly Archives: 2005
Car Navigation Systems
Topic: Management Improvement Thinking About in-car Navigation Systems by Robert Scoble: What’s frustrating is there’s no way to report a mistake. So, everyone who has Toyota’s system is doomed to repeat the same errors. While Toyota is doing great things … Continue reading
Posted in Creativity, Innovation, IT, Management
Comments Off on Car Navigation Systems
Innovation and Customer Focus
Katrina – the landline – Telecom’s Response [the broken link was removed] by Stuart Henshall via Scobleizer Is it too much to ask Bell South to: * Let displaced account holders log in and claim their accounts (phone numbers) via … Continue reading
Posted in Management
Comments Off on Innovation and Customer Focus
Life Beyond the Short Term
Life Beyond the Short Term by Simon Caulkin, The Observer. Last week’s column – ‘Adrift in a parallel universe‘ – about the perversion of management provoked an eloquent, sometimes passionate, response. … In the spirit of a positive alternative, a … Continue reading
Posted in Deming, Management
Tagged Deming, long term thinking, management history, short term thinking
1 Comment
Statistics for Experimenters Data
Topic: Statistics, Six Sigma, Management Improvement Data files for Statistics for Experimenters: Design, Innovation, and Discovery , 2nd Edition by George Box, Stu Hunter and Bill Hunter, are available online. We maintain on online resource for those using Statistics for … Continue reading
Posted in Books, Management, Statistics
1 Comment
Fixing Healthcare from the Inside
Fixing Healthcare From the Inside, Today by Steven J. Spear, Harvard Business Review (PHBs broke the link so I removed it). To understand how the improvements were achieved, it is necessary to appreciate why such a gap exists between the … Continue reading
Posted in Deming, Health care, Management
1 Comment
Visually Lean
Lean From The Get-Go by Derek Korn. This short article does a nice job of illustrating several interesting lean concepts in practice. Work areas that are compact, but not cramped, not only promote efficient motion, but also improve scheduling accuracy … Continue reading
Posted in Lean thinking, Management, Management Articles
1 Comment
Appeal for Marketers to Apply Deming’s Ideas
Ego Systems by Doug Hall, CMO (Chief Marketing Officers magazine) [who have now broken the link, so I removed it. Really smart marketing, guys]: Deming’s methods can transform innovation success for CMOs just as they did for Toyota. For some … Continue reading
Posted in Deming, Management, Management Articles
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What Kind of Management Does This?
Already Mired in Sales Slump, Gap Closes Two Most Popular Internet Stores Both Gap.com and OldNavy.com have been closed for the past week, driving frustrated shoppers like Kira Storch of San Francisco to other Web sites to buy clothes. … … Continue reading
Posted in IT, Management, Software Development
1 Comment
Deming and the New York Times
Steve Brant, in All The News That’s FIT To Print, mentions that the New York Times applied some of Deming’s ideas in the past. He also links to several articles that mention those attempts. One article is from the The … Continue reading
Posted in Management
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Statistical Consulting
In the current issue of AMSTAT News (American Satistical Association) the President’s letter is focused on Statistical Consulting and W. Edwards Deming. He makes a good point, echoing those others have been making for quite some time: More and more, … Continue reading
Posted in Deming, Management, Statistics
1 Comment
