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Tag Archives: quality
Quality is Made in the Board Room
Dr. Deming stated “Quality is made in the board room,” page 202 Dr. Deming: the American who taught the Japanese about quality. I believe, once the board and executive leadership has put in place the right management system (one that … Continue reading
Posted in Deming, Management, Respect, Systems thinking
Tagged continual improvement, Deming, leadership, management, Process improvement, quality, respect for people
3 Comments
Leaving Quality Behind – Again No
Is PAT Leaving Quality Behind? [the broken link was removed] The intent of PAT was to advocate a more scientific and methodical approach to product development, scale-up and production. The impact of PAT will be felt in all sectors of … Continue reading
Posted in Health care, Management, Process improvement
Tagged Management, quality, Quality tools
Comments Off on Leaving Quality Behind – Again No
TQM for the Water Business
How dealers can put TQM to work [the broken link was removed] by Brian Cusimano Deming did not like the term TQM. It was not defined, so each person using it meant something different. And the faddish nature of the … Continue reading
Posted in Management, Quality tools
Tagged Management, quality, Quality tools, TQM
Comments Off on TQM for the Water Business
Management Improvement History
I do believe we need to improve our practice of Quality (and to do that we need to understand what happened in the past and why it was not more successful). The idea that Design of Experiments (DoE) was at the core of some Quality Movement to me is not at all accurate. In my experience only a few Quality professionals today understand what it means and how it should be applied. The idea that it was common place in the 40’s I seriously doubt (though I don’t have first hand knowledge of this). I find it difficult to believe we would have decided to stop using DoE if it was commonly done previously. The understanding I have from those that should know (like George Box and previously my father – Bill Hunter) is that it was not at all common practice and still is not outside of a few industries and even there it is isolated in the domain of a few experts. Continue reading
Posted in Deming, Design of Experiments, Lean thinking, Management, Popular, Process improvement, Quality tools, Six sigma, Statistics
Tagged Bill Hunter, curiouscat, Deming, Design of Experiments, George Box, management, management experts, management history, quality, Six sigma, SPC, Statistics, TQM
4 Comments
Federal Government Chief Performance Officer
A Quality Manager for Obama President-Elect Obama has hired a quality manager, and her name is Nancy Killefer. She is the newly appointed “Chief Performance Officer” whose mandate is to manage budget reforms while eliminating waste in government processes, ultimately … Continue reading →