Tag Archives: Quality tools

How to Create a Control Chart for Seasonal or Trending Data

Lynda Finn, President of Statistical Insight, has written an article on how to create a control chart for seasonal or trending data (where there is an underlying structural variation in the data). Essentially you need to account for the structural … Continue reading

Posted in Data, Deming, Management, Process improvement, Quality tools, Science, Statistics | Tagged , , , , , , | 3 Comments

ER Checklist

The popular ER TV show highlighted the importance of using checklists in surgery yesterday. Such powerful quality tools, like the checklist, are just waiting to be used. But far too many fail to use these simple improvement tools. And in … Continue reading

Posted in Health care, Quality tools, webcast | Tagged , , , , | 1 Comment

Jeff Bezos and Root Cause Analysis

Using quality tools really works. Lots of people don’t use them. Improving is often not any more difficult than just applying tools that have been used for decades. Continue reading

Posted in Deming, Management, Quality tools, Respect | Tagged , , , | 2 Comments

Checklists Save Lives

Checklists are a simple quality tool that have been used widely for decades. Pilots use them, without fail, to save lives. Some surgeons have been using them and the evidence is mounting that checklists can save many more lives if … Continue reading

Posted in Deming, Health care, Management, Process improvement, Psychology, Quality tools, Systems thinking | Tagged , , , , , , , | 3 Comments

Six Sigma v. Common Sense

Response to LinkedIn question [the broken link was removed]: “Whether Six Sigma as a quality tool really delivers the benefits ? How does it makes difference from a common sense approach ? (Where the process wastes and the required solution … Continue reading

Posted in Management, Quality tools, quote, Six sigma | Tagged , , , , , , | 2 Comments

Management Improvement Carnival #45

Read the previous management carnivals. Also see the management Reddit for popular new blog posts to include in future carnivals. Hire them, fire them, do what you want with them by Jay Padinjaredath – “A quote from Deming: “In Japan … Continue reading

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The Contradictions That Drive Toyota’s Success

An interesting article in this month’s Harvard Business Review looks at the seeming contradictions at Toyota – The Contradictions That Drive Toyota’s Success by Hirotaka Takeuchi, Emi Osono, and Norihiko Shimizu Many of Toyota’s goals are purposely vague, allowing employees … Continue reading

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Improvement Tools and Improving Management

Tools are just tools [the broken link has been removed] by Lee Fried We have begun to shift away from a tool driven approach to one more centered on improving our management systems. This makes the work far more difficult, … Continue reading

Posted in Deming, Education, Lean thinking, Management, Quality tools, Systems thinking | Tagged , | 1 Comment

From Lean Tools to Lean Management

From lean tools to lean management [the broken link was removed] by Jim Womack: The attraction of tools is that they can be employed at many points within an organization, often by staff improvement teams or external consultants. Even better, … Continue reading

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Process Improvement and Innovation

Every so often an article appears discussing the need to change focus from process improvement to innovation (and recently they are followed with quite a bit of blog talk). I disagree on several grounds. First you have needed to focus … Continue reading

Posted in Creativity, Deming, Innovation, Management, Process improvement, Psychology, Quality tools, quote, Systems thinking | Tagged , , , , , , | 5 Comments