Tag Archives: Psychology

Performance Appraisals Performance

Appraising the Performance Of Performance Appraisals [the link that IEEE broke was removed] by Harry Goldstein: The traditional annual review covers a lot of ground: coaching and guidance for the employee, feedback and communication, compensation, staffing decisions and professional development, … Continue reading

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Illusions – Optical and Other

If the output for working for the year is a square. And the job is to produce dark squares who do you pay more A or B? Of course it is a trick question, the squares are the same color. … Continue reading

Posted in Data, Deming, Management, Popular, quote | Tagged , , , , , | 10 Comments

Motivating People to Change

Don’t miss a nice series of posts by Jon Miller: How to Motivate People to Change – part 1, part 2, part 3. [links broken, so removed šŸ™ ] Success may come in the short term when motivation is through … Continue reading

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Performance Appraisals – Is Good Execution the Solution?

Performance review proponents say the way it is done matters most[the broken link was removed] (based on reaction to: Performance appraisals get low marks[the broken link was removed]): Deming, it seems, has many fans. His view of performance reviews? He … Continue reading

Posted in Deming, Performance Appraisal, Systems thinking | Tagged , , , , | 3 Comments

The Psychology of Too Much Choice

An understanding of psychology is one of the four components of Dr. Deming’s management system. This understanding lies behind practices such as: driving out fear, respect for people and eliminating slogans. In an organization all the components (practices, processes, investments, … Continue reading

Posted in Customer focus, Deming, Management, Psychology | Tagged | 2 Comments

Holding Improvement Gains

The Hard Part: Holding Improvement Gains [the broken link was removed] by Ron Snee The long term goal should be to combine all improvement initiatives into an overall improvement system and create the management framework to sustain that system. Thus, … Continue reading

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Why Extrinsic Motivation Fails

Why Motivation by Pizza Doesn’t Work This completely changes the role of the manager as motivator. Rather than being the source of motivation (kind of a ludicrous idea in itself), the manager must help employees to find their own intrinsic … Continue reading

Posted in Deming, Management, Psychology, Respect | Tagged , , , , | 5 Comments

What Could we do Better?

At the Hunter Conference, years ago, a speaker (I forget who) talked about how to get useful feedback. He discussed how asking “how is everything” normally will get the response: “fine” (which is often that is exactly what the staff … Continue reading

Posted in Customer focus, Management, Popular, Quality tools | Tagged , , , , , | 9 Comments

The Illusion of Understanding

The “Illusion of Explanatory Depth”: How Much Do We Know About What We Know? (broken link šŸ™ was removed) is an interesting post that touches on psychology and theory of knowledge. Often (more often than Iā€™d like to admit), my … Continue reading

Posted in Deming, Management, Psychology | Tagged , , | 6 Comments

Why Pay Taxes or be Honest

This kind of stuff makes me mad. I was taught about robber barons in school (or actually I think by my uncle but…). And what I was taught was that business used to be seen as an amoral area. But … Continue reading

Posted in Economics, Management, Psychology | Tagged , , , , , | 2 Comments