Holding Improvement Gains

The Hard Part: Holding Improvement Gains [the broken link was removed] by Ron Snee

The long term goal should be to combine all improvement initiatives into an overall improvement system and create the management framework to sustain that system. Thus, improvement will become a routine managerial process, just like any other.

One of the strongest spurs to maintaining momentum and sustaining the gains of an improvement initiative comes from the effect achieving significant, measurable benefits has on the culture. People like to succeed. When they see tangible results, they are eager to repeat the process. That is the simple, but powerful, principle of the kind of culture change that sustains improvement over the long term: Culture change doesn’t produce benefits; benefits produce culture change.

Related: Going lean Brings Long-term PayoffsChange is not ImprovementConstancy of PurposeLeading Six Sigma

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