Category Archives: IT

Hiring: Silicon Valley Style

Interviews on how to hire in Silicon Valley. I especially like Guy Kawasaki’s comment – “the key to getting great people to work for you is to have a great product. That is why Google does so well. That is … Continue reading

Posted in Career, Google, IT, Management, Software Development, Systems thinking, webcast | Tagged , , | 4 Comments

Amazon’s Amazing Achievement

I have mentioned I like the way Amazon, and Jeff Bezos, have been managing in several posts. Recently Amazon has added very strong financial results to that portfolio of things they do well. Amazon earnings announcement: Net sales increased 35% … Continue reading

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Management by Walking Around

Management by walking around (MBWA) is based on the concept that a manager needs to actually understand what is really going on – not just view reports in an office. By seeing the actual state of affairs they can better … Continue reading

Posted in IT, Lean thinking, Management | 4 Comments

Dell Providing Computers Without Bloatware

The Art Of Listening: Dell Converts Customer Requests Into Exclusive Vostro Brand For Small Business Dell today extended its commitment to customers with a new brand of notebook and desktop computers designed for small businesses. The Vostro branded products feature … Continue reading

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Good Customer Service Example

IRA Toyota – Milford; Great Service [the broken link was removed] I was pleasantly surprised to find a “Service wizard” available. You create an account, specify the standard details about the car (make, model, year, mileage). If you add the … Continue reading

Posted in Creativity, Customer focus, IT, Management, Quality tools, Systems thinking | Tagged , , | 1 Comment

Funding Google Gadget Development

Google Gadgets are small tools and toys that integrate with iGoogle. Google is funding developers to work on creating gadgets through Google Gadget Ventures. Great idea. They offer: 1. Grants of $5,000 to those who’ve built gadgets we’d like to … Continue reading

Posted in Creativity, Fun, Google, Innovation, IT, Management, Software Development | 4 Comments

Reduce Computer Waste

High-efficiency power supplies for home computers and servers [the broken link was removed] (pdf) by Urs Hoelzle and Bill Weihl – Google: Most likely, the computer you’re using wastes 30-40% of the electrical power it consumes because it is using … Continue reading

Posted in Google, Innovation, IT, Lean thinking | Tagged , | 6 Comments

Moving Jobs to Silicon Valley from India

India grows up [the broken link was removed]: The costs of having two offices, which are twelve time zones apart, is significant. People in both offices frequently had conference calls at 10pm and midnight every night (as a result the … Continue reading

Posted in Economics, India, IT, Software Development | 3 Comments

Craigslist’s Ongoing Success Story

Craigslist is a great web site focused largely on local connections and local ads (jobs, housing, classifieds…). It is in top 10 sites for the amount of traffic and a total staff of 24 people. eBay bought 25% of the … Continue reading

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Keeping Track of Improvement Opportunities

The Priority Trap [the broken link was removed – long term reliability of the web page links isn’t a priority I guess] by Dan Markovitz makes some good points: But if it’s not important enough to make the short list, … Continue reading

Posted in IT, Management, Systems thinking | Tagged | 2 Comments