Category Archives: IT

Software Supporting Processes Not the Other Way Around

Posted on February 19, 2008 by John Hunter

Rental Car IT What was funny about that exercise were the looks we got from the no nonsense King of IT: “Of course, we want things to be simple and flexible — why are you bothering to tell us this?” … Continue reading →

Posted in Data, IT, Lean thinking, Management, Software Development, Systems thinking | 10 Comments

Giving Away Your Service for Free on Weekends

Posted on January 28, 2008 by John Hunter

Copilot is a cool application that lets you control someone else’s computer. So you can receive technical support remotely. You let someone access your computer and copilot takes care of the sometimes very complex task of linking the two computers … Continue reading →

Posted in Creativity, IT, Management, Systems thinking | Tagged , , | 3 Comments

IT Talent Shortage, or Management Failure?

Posted on January 7, 2008 by John Hunter

IT talent shortage, or management failure? [the broken link was removed] Is there a talent shortage? Only because employers have created it. The real shortage is in good management. Without proper seeding, feeding and cultivating, the IT community withers like … Continue reading →

Posted in Career, IT, Management, Software Development | Tagged | 7 Comments

Lean, Toyota and Deming for Software Development

Posted on December 2, 2007 by John Hunter

Mary Poppendieck on The Role of Leadership in Software Development, very nice 90 minute webcast: In this 90-minute talk from the Agile2007 conference, Lean software thought leader Mary Poppendieck reviewed 20th century management theories, including Toyota and Deming, and went … Continue reading →

Posted in Deming, IT, Lean thinking, Management, Software Development, Toyota Production System (TPS), webcast | Tagged , , , , , , , | 5 Comments

Joy in Work – Software Development

Posted on November 25, 2007 by John Hunter

The wonderful cartoon in this link illustrates the all too common despair in work. Software programmers are more likely to really enjoy what they do. There are many reasons for this not the least of which is that they have … Continue reading →

Posted in Deming, IT, Management, Psychology, Software Development | Tagged , , , , , | 11 Comments

Bringing Lean Principles to Service Industries

Posted on October 27, 2007 by John Hunter

Bringing ‘Lean’ Principles to Service Industries by Julia Hanna “One of the important lessons we’ve seen on the ground is how Wipro approached the launch of this lean initiative,” Staats says. “They didn’t come out with big banners and say, … Continue reading →

Posted in India, IT, Lean thinking, Management, Management Articles, Software Development | Comments Off on Bringing Lean Principles to Service Industries

IT Operations as a Competitive Advantage

Posted on October 26, 2007 by John Hunter

Operations is a competitive advantage… (Secret Sauce for Startups!) The example above is the tale of two Web 2.0 startups scaling to 20 systems during their first three months. The first team starts writing software and installing systems as they … Continue reading →

Posted in IT, Management, Software Development | Tagged , , , | 1 Comment

The Google Way: Give Engineers Room

Posted on October 23, 2007 by John Hunter

The Google Way: Give Engineers Room Google engineers are encouraged to take 20 percent of their time to work on something company-related that interests them personally. This means that if you have a great idea, you always have time to … Continue reading →

Posted in Google, IT, Management, Software Development | 1 Comment

Using Capitalism to Make the World Better

Posted on October 11, 2007 by John Hunter

I have mentioned Kiva before: Microfinancing Entrepreneurs (on our Curious Cat Economics and Investing blog). In addition to being a good cause Kiva really shows some great management strategies. The use of Information Technology to connect people directly is a … Continue reading →

Posted in Creativity, curiouscat.com, Economics, Fun, IT, Management, Psychology | 7 Comments

Early History Of Quality Management Online

Posted on October 5, 2007 by John Hunter

I started looking at quality management resources online in 1995 (maybe 1994). At the time I was on the board of the Public Sector Network – what would become the American Society of Quality (ASQ) government division. When we started … Continue reading →

Posted in curiouscat.com, IT, Management, Public Sector | 4 Comments