Category Archives: Deming

Ackoff’s F-laws: Common Sins of Management

Posted on November 11, 2006 by John Hunter

Russ Ackoff once again does a great job of providing insight into management. I highly recommend A Little Book of f-Laws [the broken link was removed] where Ackoff, with Herbert Addison and Sally Bibb, present 13 common sins of management, … Continue reading →

Posted in Data, Deming, Management, Management Articles, quote | Tagged Ackoff, Management | 1 Comment

Respect for Workers

Posted on November 4, 2006 by John Hunter

Respect at “In-N-Out” Burger: They start employees at almost $10, quite a premium over all the other fast food places that are trying to get the cheapest labor possible. … But the thing that really jumped out at me was … Continue reading →

Posted in Deming, Management, Respect, Systems thinking | 2 Comments

What is Wrong with MBA’s

Posted on November 2, 2006 by John Hunter

Two interesting posts from Compound Thinking: What is Management? [the broken link was removed – this is one of many examples of a good blog’s domain lapsing and being bought by someone to promote unrelated items.]: Management is helping others … Continue reading →

Posted in Deming, Education, Management | Tagged Education, Management, organization as a system, Performance Appraisal | 4 Comments

Information Quality

Posted on November 1, 2006 by John Hunter

The 14 Points of Information Quality Transformation [the broken link was removed] by Larry English, looks at Deming’s 14 obligations of management form information quality perspective: Drive out fear of data uncertainty or data errors. Create a nonblame, nonjudgmental environment. … Continue reading →

Posted in Data, Deming | Tagged Deming | Comments Off

Deming in Japan

Posted on October 26, 2006 by John Hunter

Great article by John Dowd [the broken link was removed], How the Japanese learned to compete: This is a key lesson because with attention to quality, the company begins a journey on a “virtuous circle” of simultaneously improving quality and … Continue reading →

Posted in Deming, Management, Management Articles | Tagged Deming, Japan, management history | Comments Off

Deming Prize 2006

Posted on October 22, 2006 by John Hunter

The Union of Japanese Scientists have announced the 2006 Deming Application Prize [the broken link was removed] winners: Nishizawa Electric Meters Manufacturing Co., Limited (Japan) Sanden International PTE Limited (Singapore) Sanden International, Inc. (USA) Also announced: The Deming Prize for … Continue reading →

Posted in Deming, Management | Tagged Deming Prize | 2 Comments

Deming Institute Conference: Tom Nolan

Posted on October 16, 2006 by John Hunter

I attended the annual W. Edwards Deming Institute conference this weekend: it was quite good. Tom Nolan [the broken link was removed] lead off the conference with: Developing and Applying Theory to Get Results. He discussed the theory of knowledge: … Continue reading →

Posted in Deming, Management | Tagged continual improvement, Deming, PDSA, theory of knowledge | 2 Comments

Doing the Wrong Things Righter

Posted on October 8, 2006 by John Hunter

The more we manage, the worse we make things by Simon Caulkin The distinguished systems theorist Russ Ackoff describes the trap as ‘doing the wrong thing righter’. ‘The righter we do the wrong thing,’ he explains, ‘the wronger we become. … Continue reading →

Posted in Deming, Management, Systems thinking | Tagged continual improvement, Systems thinking | 3 Comments

Evidence-based Management

Posted on October 3, 2006 by John Hunter

Bob Sutton’s writing includes the excellent article “Management Advice: Which 90% is Crap?” (which we discussed in: Management Advice Failures) and the Knowing Doing Gap. I just discovered his blog today which is quite good: Work Matters. A recent post includes some good advice on data and process improvement Continue reading →

Posted in Creativity, Data, Deming, Health care, Management, Process improvement | Tagged economic data, evidence based management, Management | 1 Comment

Lean is Harmony

Posted on September 30, 2006 by John Hunter

In Mike Wroblewski’s capstone, to his posts on his tour of lean manufacturing in Japan, he states: My lean manufacturing epiphany is quite simple, LEAN IS HARMONY. … The lean principles are helping us develop and promote harmony by removing … Continue reading →

Posted in Deming, Lean thinking, Management, Six sigma, Systems thinking | Comments Off